“I am writing this review to warn people of how ......”
1 Star Review
Sep 07,2017
By:
'Jamafamalam'
Sep 07,2017
Branch: Leamington Spa, 18 Victoria Terrace
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: CV32
Branch: Leamington Spa, 18 Victoria Terrace
Lettings (as a Tenant)
Rent PCM: £600
Postcode: CV32
4
people found
this helpful
I am writing this review to warn people of how bad this estate agency can be.
One of the things that should immediately point you out to how incompetent they are is the complete lack of an emergency contact. Need emergency access to the basement where all the water is controlled from? Well not from these guys.
This originally started for me when I first moved in. The flat was filthy. Now it had been when I first viewed the apartment but I had specifically requested that for me to move in that flat would need to properly cleaned. Yet, to this day I cannot walk around the flat without my feet turning black within a few hours. And when I did request a cleaner like I had originally asked for, they did surprisly provide. The problem was the cleaners idea of clean was wiping off some of the crud from a few lightswitches and PAINTING OVER THE MASSIVE PATCH OF MOULD in one of the rooms. It was at this point I gave up.
Avoid these agents at all cost.
Comment on agent fees
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Can you state your real name "Jamafamalam" plus the address of the property in which you rented from us and when?
I seriously doubt the truthfullness of your review and we have recently had a couple of cases of anonymus people posting fake reviews about our company.
We value each and every tenant that is on board with us as they are the people who keep us in business.
We provide an excellent level of customer service, especially in emergancy situations where we are quick to respond to all of our tenants who are in urgent need.
Our renowned reputation is paramount to us and we pride ourselves on the service we have provided in Leamington over the past 40 years.
Which is why we have many delightful testomonials on our website: http://www.sandhuestates.co.uk/testimonials.asp
The claims you are making in your review are very suspicious, if this really was your expereince can you contact our office so we can resolve the issue.
Thank you.