RNR Lettings
Reading, RG1
3.2/5, 20 reviews
60% recommended
75% sales valuation accuracy
63% sales fee satisfaction
100% lettings valuation accuracy
63% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Sold and brought through RNR Properties. Was extremely happy with ......”

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Sep 07,2007
Minithumbup
By: 'B'
Sep 07,2007
0 people found
this helpful
Sold and brought through RNR Properties. Was extremely happy with the service and marketing. Also the sales progression was excellent and even with a chain they pushed through my sale very quickly and efficiently!

Would derinetaly use RNR again next time I move.
Was this helpful? Yes
By: The public
Nov 10, 2010
Wow I cannot believe this is the same agency! As a TENANT of R n R Reading I can vouch for their TERRIBLE service.
For example I received a letter from the council recently regarding their ILLEGAL transformation of the 4 storey building into 5 flats. The reason for these rules is so that tenants like myself do not find themselves living in accommodation which has leaking pipes, blocked drains causing sewage filled sinks and washing machines, holes in the ceiling from flooding, unannounced entrance into the flat regularly to deal with bad electrics....and when my brand new washing machine was installed by professionals, we discovered open pipes with plastic bags and foam stuffed inside with gaffa tape under the sink. If that wasn't bad enough, when they were alerted to this they accused the washing machine professionals, myself and my partner of causing the problem.
They have done little but accuse everyone else but themselves of lying and causing problems, and lie the entire tenancy - not even very convincingly, but now knowing the council are on their back, I imagine they're finding it difficult to keep up with all their activities.
By: karim
Oct 05, 2010
I too am very pleased with the way RNR Properties let my property in 24hours!

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Opening Hours
Address

RNR Lettings
Albion House86 London Street
Reading
Berkshire
RG1 4SJ
0118 957 1800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 63% £0 £0
Lettings 100% 63% £550 £895
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 8 7 1 0 0 0 2 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Shocking service!...”

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Aug 03,2018
Minithumbdown
LLAYDA
By: 'GOONIES'
Aug 03,2018
0 people found
this helpful
After repeated failed attempts to contact them by phone and email I've eventually spoken to a few people at RNR and they have all been extremely unhelpful. All I wanted is a copy of a document that I've signed and I've encountered nothing but incompetence ...
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Comment on agent fees
Considering the service, POOR!!!!!
Was this helpful? Yes

“Good service and response RABIA from RNR letting agency since ......”

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Aug 01,2018
Minithumbup
Rabia
By: 'Ramesh'
Aug 01,2018
0 people found
this helpful
Good service and response RABIA from RNR letting agency since the viewing and moving into the property. She helped us a lot, I am very much happy about her service....
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“We had good experience with RNR properties. Good response from ......”

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Aug 01,2018
Minithumbup
Rabia
By: 'Surjen'
Aug 01,2018
0 people found
this helpful
We had good experience with RNR properties. Good response from the Rabia and team on the process since viewing and maintenance....
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“Excellent...”

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Jun 11,2018
Minithumbup
Rabia
By: 'Megalice95'
Jun 11,2018
0 people found
this helpful
Myself and my partners experience with RnR has been excellent so far. A very smooth moving in process with Rana and then excellent help and advise from Rabia on the maintenance team. Everything that we've encountered has been dealt with swiftly and professionally - couldn't ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Great Service...”

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Apr 04,2018
Minithumbup
Rabia
By: 'Mr'
Apr 04,2018
0 people found
this helpful
My experience dealing with Rabia has been a pleasure. She spoke to me very respectfully on the phone prior to us meeting and meeting her was also a great experience. Polite, professional, clear and precise. 10 Star Rating I couldn't be happier. Thank you...
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Comment on agent fees
Good
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“Positive Experience...”

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Mar 16,2018
Minithumbup
Rabia
By: 'Ethical'
Mar 16,2018
0 people found
this helpful
My property has been let on a per room basis for 15 months through RNR. To date I have had excellent responsive service from all RNR staff: Rabia, Francisco, Anna to name a few. I particularly like that RNR are proactive and are quick to let ...
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Comment on agent fees
Hey get real. There is no such thing as a free lunch. You don't want to pay? Go do it yourself then and find out for yourself. That said, its important to monitor the fees carefully
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“Been with this agency for almost 3 years and can tell ......”

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Nov 27,2017
Minithumbup
By: 'Rabia'
Nov 27,2017
0 people found
this helpful
Been with this agency for almost 3 years and can tell that all the issues happened in the flat were resolved withing 24-48 hours. The agent named Rabia helped us out a lot, lovely attitude, smile on her face, willing to help with a common sense, ...
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Comment on agent fees
Agent's fees are reasonable as in every other letting agency.
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“Recently I had an appointment With this poor agent , one ......”

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Apr 27,2015
Minithumbdown
By: 'Alexandra'
Apr 27,2015
1 people found
this helpful
Recently I had an appointment With this poor agent , one of the dirty handyman named Adam came to show the room, who didn't have any smile in his face and seemed very rude. I am wondering is this agent even has a proper sales man ...
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“One of the best agents I have come across in ......”

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Sep 18,2013
Minithumbup
By: 'AJ'
Sep 18,2013
0 people found
this helpful
One of the best agents I have come across in my life time. Moved in about 12 months ago, the staff are friendly and helpful. Always keep us updated with any changed or any maintenance. They make all costs and other information clear upfront. Don't have ...
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“I was a tenant of an rnr for about a ......”

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Sep 16,2013
Minithumbup
By: 'Kayleigh'
Sep 16,2013
0 people found
this helpful
I was a tenant of an rnr for about a year but then had to move out of Reading. They were helpful when I used them. Like when I had boiler problems they came out in a couple of hours. My place now I had ...
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“This agency are run by an Indian family that are ......”

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Jun 01,2013
Minithumbdown
By: 'Iqbal'
Jun 01,2013
2 people found
this helpful
This agency are run by an Indian family that are only and solely interested in getting your money. Every time there is a problem "It is the landlords fault- he is dodgy' , excuses etc , although they charge you for in house maintenance . Say the window ...
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What agent could do to change your mind?
Stop telling lies. Stop begging monies. Provide an honest service, you are shaming yourselves all over the net and community.
Attached Filesnbsp;
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“Worlds poor srvice to deal with the problems of tenants ......”

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Jan 15,2013
Minithumbdown
By: 'Ana'
Jan 15,2013
5 people found
this helpful
Worlds poor srvice to deal with the problems of tenants regarding maintenance . I m here from two months and phoned and emailed about hundred times for some urgent maintenance but they never ever tried to sort my problem out. I am big time disappointed with ...
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What agent could do to change your mind?
Agent Jay is fine.
Attached Filesnbsp;
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“This agency are truly terrible. will claim no responsibility for ......”

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Jul 10,2012
Minithumbdown
By: 'Unsatisfied'
Jul 10,2012
8 people found
this helpful
This agency are truly terrible. will claim no responsibility for anything. its all your landlords problem.. the only thing they do quickly is take your money and over charge you.. would advise homelessness as a more stress free option than using this company!...
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What agent could do to change your mind?
the manager of this branch needs training on conflict resolution.. everytime iv had an issue he has raised his voice and shouted me down.. this has happened several times, they left me without heating for a week in december! the list of things they need to do better are endless
Attached Filesnbsp;
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“I am an ex-tenant of RNR Lettings and was very ......”

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Jan 26,2012
Minithumbup
By: 'Peter'
Jan 26,2012
2 people found
this helpful
I am an ex-tenant of RNR Lettings and was very pleased with their service, i only wish RNR managed the property i am currently living in. My current agent is useless, it has been 5 days since I have been withoout heating and hot water and ...
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“I have been a tenant with RNR Properties for four ......”

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Jan 26,2012
Minithumbup
By: 'Mrs'
Jan 26,2012
2 people found
this helpful
I have been a tenant with RNR Properties for four years, i am very happy with the service i have receieved since viewing and then moving into the property, any maintenance issues are usually taken care of within a couple of days....
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“(EX) R N R CUSTOMER 10th august, 2011Wow I cannot ......”

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Aug 11,2011
Minithumbdown
By: 'j'
Aug 11,2011
4 people found
this helpful
(EX) R N R CUSTOMER 10th august, 2011 Wow I cannot believe this is the same agency! As a TENANT of R n R Reading I can vouch for their TERRIBLE service. I could not agree more,R n R Reading have gone down hill in ...
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“We were looking for an house on rent. We saw ......”

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Feb 08,2011
Minithumbup
By: 'Som'
Feb 08,2011
0 people found
this helpful
We were looking for an house on rent. We saw lots of rnr boards and thought they must be able to help. On calling them they showed us few house. All the houses were had much higher rent than expected. Also even though some of ...
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“Our house was broken into just before Christmas and we ......”

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Jan 08,2011
Minithumbdown
By: 'Saumagne'
Jan 08,2011
2 people found
this helpful
Our house was broken into just before Christmas and we came home to find the back door wide open. Thankfully, nothing was taken, but it wasn't difficult for him/her/them to get in since the lock and the back door weren't made to be ...
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“Appauling! Use with caution or at least try to deal ......”

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Nov 10,2010
Minithumbdown
By: 'The'
Nov 10,2010
0 people found
this helpful
Appauling! Use with caution or at least try to deal with the landlord directly! If you fully understand your rights or have a good solicitor, and are prepared to stand up to them, then they are manageable, but there are plenty of other properties available ...
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“Sold and brought through RNR Properties. Was extremely happy with ......”

Share on :
Sep 07,2007
Minithumbup
By: 'B'
Sep 07,2007
0 people found
this helpful
Sold and brought through RNR Properties. Was extremely happy with the service and marketing. Also the sales progression was excellent and even with a chain they pushed through my sale very quickly and efficiently! Would derinetaly use RNR again next time I move....
read full review
Was this helpful? Yes
By: The public
Nov 10, 2010
View all comments (2)
Wow I cannot believe this is the same agency! As a TENANT of R n R Reading I can vouch for their TERRIBLE service. For example I received a letter from the council recently regarding their ILLEGAL transformation of the 4 storey building into 5 flats. The reason for these rules is so that tenants like myself do not find themselves living in accommodation which has leaking pipes, blocked drains causing sewage filled sinks and washing machines, holes in the ceiling from flooding, unannounced entra ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by RNR Lettings, Reading RG1 4SJ



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