“I've been buying properties in the last 5 years and I've ......”
1 Star Review
Aug 29,2017
By:
'Extremely'
Aug 29,2017
Branch: London, 73 Broadway Market
Services: Sales (Prospective customer)
Sold price: £490000
Would you recommend?: No
Postcode: E84
Branch: London, 73 Broadway Market
Sales (Prospective customer)
Sold price: £490000
Postcode: E84
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I've been buying properties in the last 5 years and I've never come across such an incompetent member of staff... First of all, I arranged a viewing of City Heights via Rightmove. I had no response so I tried 3 more times... I eventually received an email from *them to say she's the only person who can show me the property. Thus, I emailed back to arrange a date... Once again, no response so I called her. She picked up and we arranged the viewing for 10am on Monday 21st. She said she would send me the confirmation via text... I received nothing after 2 hours so I called back for her to say her phone isn't working... Fine, so I took the address down on the phone.
So on Monday 21st, I was waiting outside City heights at 10am but there was no sign of her. I called the office but she said she didn't have the appointment in her diary... WHAT?!! I was very calm and rearranged another appointment for Saturday 26th at 10am... I didn't receive a confirmation text this second time round and was very paranoid after this so I called back to say I still didn't receive anything... She said I didn't need a confirmation as she made sure she had put it in her diary this time... Fine...
Saturday 26th at 10am - I was waiting outside City heights again and guess what... No show from them* again! I called the office but nobody picked up. I called her mobile but the number did not exist... they are* extremely unprofessional and didn't even have the manners to call or email me to let me know she couldn't make it for whatever reason. I was waiting outside for half an hour!
I was fuming after this experience - I will strongly advise everyone to stay away from Findlays because of this.
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