Before viewing the property i informed them that i was signed off work permanently, due to a disability, which they said was fine. Whilst viewing the property, every time i asked the agent a question he simply said he didn\'t know and to ask the office. Though despite his lack of knowledge i feel in love with the place, so i went down to the office to fill out the paper work. Upon first getting there the staff seemed friendly. Though as soon as she asked if i was in full time employment, and i reminded her that i was on long term disability, the general mood changed. I started to get glances from other members of staff. I continued to explain, that it was different from simply being unemployed, as i was assured my benefits, and have a higher income. She then asked if i could get a guarantor just in case, so i said my parents could do it, as they own multiple property, and have a decent income. She said this was fine. So i left to get the holding fee and proof of income. Though when i returned she told me that they couldn\'t take me, as i was on benefits, and they have had \'trouble\' with people on benefits in the past! I reminded her that my parents would act as guarantor, that i have never missed a rent payment, and that i am a quiet tenant, though she became more hostile. I then asked to speak to the manager, as i felt i was being unfairly treated. She refused to let me speak to him. Though after a minute someone claiming to be the owner came over, and was quite frankly very rude to me. I was so upset, and angry they had put me through all this that i left, not realising i still had one of their pens in my hand (only a basic plastic biro). Anyway the owner came running out and shouted up the street that i was a thief for taking the pen (despite the fact i was having a panic attack!) and all passers by where looking! Words can\'t even describe how this company has made me feel and the stress and upset this has caused. I can\'t believe they are even allowed to trade, i\'ve never seen or heard of anything like it! I wouldn\'t advise anyone to rent from them, after finding out how mis-leading they can be, and how quick they can turn on you, especially the owner! :(
What agent could do to change your mind?
Not discriminate against me for being unable to work due to illness!