Jun 11,2012
Minithumbup
By:
Jun 11,2012
7 people found
this helpful
Spencers have been managing my property on a full management basis for almost one year now, and so far I am very happy with their service.

In a very profession manner, they took on the property in not ideal circumstances, a tenant was in situ through another agent which went bust, coincidentally just after the tenants made extensive damage in the ceiling (foot through the loft floor) that they claimed was caused by water ingress.

Spencers liaised with the tenant to get new contracts in place, arranged the repairs through a contractor which they will then claim from the tenant\'s deposit in due course, and they offered advice of how to deal with the old agent, Select, complete cowboys that went bust in about November 2011.

I wouldn\'t hesitate to keep the property on their books, and haven\'t rated "excellent" simply because I was not provided with photographs of the repairs to the ceiling despite asking.
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