“It is seldom I would take the time to write ......”
5 Star Review
Aug 24,2017
By:
'Peter'
Aug 24,2017
Branch: Sidcup, 184 Halfway Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DA15
Branch: Sidcup, 184 Halfway Street
Sales (as a Vendor)
Postcode: DA15
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It is seldom I would take the time to write a review, however due to outstanding service, I found that this was a necessity. I came across Capital serendipitously after my friend recommended them to me; I called Capital for a valuation and after a friendly phone call to Jack Tancred, they visited me within 24 hours. Rob Tancred, the managing director and Jack's father , carried out the valuation on my property. After a thorough check of the property and Rob explaining to me the procedure, I was confident that Capital were the right estate agents to use, as he ensured me that him and his team would help me through every step of the way. This is exactly what I needed, as this was the first time I was selling my property.
A day later and the team had already been round for listings, photos and the floor-plan etc. Within 48 hours of me asking for a valuation, my property was already on the market. I was overwhelmed as to how quickly and efficiently they had put the property up. My house had only been up for a few hours, and already viewing requests were flooding in; I was amazed as to how quickly people were wanting to view the property. Due to such great interest, Jack decided to hold an open day on the Saturday, where he was accompanied by Rob. The two men arrived, dressed astute, with a welcoming smile on their faces. They had gone the extra mile by preparing a brochure of my house, including a range of details: nearest train station, local schools and what to do if the viewers wished to put in an offer. The viewing was a fantastic success and from the 6 viewings, we received 4 offers.
Jack rang me up on the Monday and explained the different offers, as well as the situation of all the people who had put offers in- giving his opinion on what to do. I found their advice exceedingly valuable; again, being my first time selling, I wasn't quite sure what to accept. The offer I had chosen required me to find another property at some haste because the new buyers were needing a quick move. To my surprise, I found a property to rent, which was listed by the Capital Bromley office! After the great service I was receiving from the Sidcup office, I knew that I was in safe hands. The procedures were carried out quickly and efficiently, with someone always ready at the phone to answer my questions. Out of kindness, Capital paid to clean my new apartment so that it was spotless for when I moved in.
I could not recommend Capital enough; the team made an experience, which I thought would be stressful and daunting, a quick, relaxed process. Everyone who dealt with me were genuine, honest people who have an ethos to put the customer first. Thank you so much for helping me out with this process and I will be most definitely be using you guys in the future!!!
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