Southampton, SO18
2/5, 3 reviews
33% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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“Shocking! Avoid!Paid for £150 worth of 12 photos that were supposed ......”

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Aug 23,2017
Minithumbdown
By: 'karo'
Aug 23,2017
3 people found
this helpful
Shocking! Avoid!
Paid for £150 worth of 12 photos that were supposed to be taken by a professional photographer and enhanced
We did not see these photos, the once that were put in the ad were horrible, not enhanced with a very bad angle, and there were only 7 posted including two of outside and no photo of a bathroom at all - we paid for 12!
We also paid for premium listing that we never received and no one explained why.
We were promised to send an email with the listing and seller ID - before it goes live to see if we are happy with it which we never did – it was posted without our approval, missing information and bad pictures and spelling mistakes!
Not only we will not sell with them but also will avoid buying with Your Move.
This feedback will be passed on to friends and family as I do not wish to anyone to go through this experience.

Thanks or ruining this Your Move
Comment on agent fees
bad
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Opening Hours
Address

Your Move
4 West End RoadBitterne
Southampton
Hampshire
SO18 6TG
02380 440411

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 0 1 0 0 0 1
Areas covered
  • Bitterne, Bitterne Park, Bitterne Manor, West End Park,
  • Thornhill, Harefield, Sholing, Townhill, Woolston,
  • Itchen, Hamble, Netley and West End.
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

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“Shocking! Avoid!Paid for £150 worth of 12 photos that were supposed ......”

Share on :
Aug 23,2017
Minithumbdown
By: 'karo'
Aug 23,2017
3 people found
this helpful
Shocking! Avoid! Paid for £150 worth of 12 photos that were supposed to be taken by a professional photographer and enhanced We did not see these photos, the once that were put in the ad were horrible, not enhanced with a very bad angle, and there were ...
read full review
Comment on agent fees
bad
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“My partner and I were looking at a rental property ......”

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Oct 24,2012
Minithumbup
Sadie
By: 'Omega'
Oct 24,2012
1 people found
this helpful
My partner and I were looking at a rental property in Southampton and arranged a viewing over the phone with Your Move. The agent in question, Sadie, showed up on time and greeted us in a very polite and professional manner. She gave us all ...
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“I put my flat up for sale recently and decided ......”

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Mar 17,2012
Minithumbdown
By: 'MDE'
Mar 17,2012
8 people found
this helpful
I put my flat up for sale recently and decided to use 3 agents on a multi agency basis with an agreement that the agent that sold the flat would charge a fee and the others would not receive anything. To my regret I chose Your ...
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Was this helpful? Yes
By: Blackheath customer
Apr 02, 2012
View all comments (1)
The same happened to me. I had no idea of these fees. My english is not perfect and did not read the contract properly. However I asked many times clarifications on the fees and verbally they never mentioned the 300 bill if another agent sale the property. Finally I understand why Your Move is so slow and not interested on selling properties, their revenue seems to come from these fees rather from selling properties. Extremely unfair agents operate like this in the market. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.your-move.co.uk/help/complaints-process
Last updated at 5:02 PM 15/12/2015 by allAgents

Awards won by Your Move, Southampton SO18 6TG



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