“Myself and three friends who are all workImg professionals in ......”
1 Star Review
Aug 23,2017
By:
'Sam'
Aug 23,2017
Branch: Reading, 34 Wokingham Road
Services: Lettings (as a Tenant)
Rent PCM: £363
Would you recommend?: No
Postcode: RG30
Branch: Reading, 34 Wokingham Road
Lettings (as a Tenant)
Rent PCM: £363
Postcode: RG30
2
people found
this helpful
Myself and three friends who are all workImg professionals in the Reading area (teachers x2, recruitment agent and PT) rented a property off this agents in the oxford road area. On arrival to the property, the house had not been deep cleaned, myself finding a plaster and food wrappers underneath my bed, cobwebs, dirty scirting boards and a (very disgusting) stained mattress. Throughout the property there were also scuffs etc on the walls - something we chose to ignore because that's why we believed the property was of relatively cheap value for the area. However, we rang the letting agent and they sent someone round to clean the house, obviously they had not deducted cleaning fees from the previous tenants deposits. However, the cleaning only stretched to communal areas, therefore all four bedrooms had been left uncleaned. Throughout the tenancy various problems occurred with the property, which were failed to be dealt with straight away - for example it took them over a month to deal with a blocked drain. Additionally, when staff/maintainance workers were visiting, they often failed to give the mandatorily three days notice - once just letting themselves in on a Saturday morning at 9 am. After we left the property we deep cleaned the house, the tenancy agreement stating to the state we found it in. I can assure anyone reading this my room was in a lot better state than when I had found it! However, after we had left the property, the agent has tried to deduct a ludicrous amount from our deposit, something which was clearly not done to the other tenants. A deduction for deep cleaning, though deep cleaning was not done on arrival. Furthermore, a ridiculous £70 for a lose handle on a bedside drawer - something which could just be screwed back in. Anyone who would like to see the state of the property when we first moved in, contact me and I will forward you the pictures.
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We drove all the way down, 10 minutes away from the property for them to call us telling us that the property is now gone, then didn't understand why we was a little mad considering we just drove 4 hours down to view it.
Joke of a agent, wouldn't deal with them again.
Not to mention they rung us an hour ago asking if we're still turning up, and didn't bother mentioning the property was gone!