Mr Sales and Lettings
Reading, RG6
3.2/5, 11 reviews
64% recommended
100% sales valuation accuracy
100% sales fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Myself and three friends who are all workImg professionals in ......”

Share on :
Aug 23,2017
Minithumbdown
By: 'Sam'
Aug 23,2017
2 people found
this helpful
Myself and three friends who are all workImg professionals in the Reading area (teachers x2, recruitment agent and PT) rented a property off this agents in the oxford road area. On arrival to the property, the house had not been deep cleaned, myself finding a plaster and food wrappers underneath my bed, cobwebs, dirty scirting boards and a (very disgusting) stained mattress. Throughout the property there were also scuffs etc on the walls - something we chose to ignore because that's why we believed the property was of relatively cheap value for the area. However, we rang the letting agent and they sent someone round to clean the house, obviously they had not deducted cleaning fees from the previous tenants deposits. However, the cleaning only stretched to communal areas, therefore all four bedrooms had been left uncleaned. Throughout the tenancy various problems occurred with the property, which were failed to be dealt with straight away - for example it took them over a month to deal with a blocked drain. Additionally, when staff/maintainance workers were visiting, they often failed to give the mandatorily three days notice - once just letting themselves in on a Saturday morning at 9 am. After we left the property we deep cleaned the house, the tenancy agreement stating to the state we found it in. I can assure anyone reading this my room was in a lot better state than when I had found it! However, after we had left the property, the agent has tried to deduct a ludicrous amount from our deposit, something which was clearly not done to the other tenants. A deduction for deep cleaning, though deep cleaning was not done on arrival. Furthermore, a ridiculous £70 for a lose handle on a bedside drawer - something which could just be screwed back in. Anyone who would like to see the state of the property when we first moved in, contact me and I will forward you the pictures.
Comment on agent fees
Bad
Was this helpful? Yes
By: Anon
Jul 27, 2018
Had a viewing with this agent for 1pm, we had already advised them we lived up North, and they advised we HAD to view it in real, couldn't do it over FaceTime or Skype.

We drove all the way down, 10 minutes away from the property for them to call us telling us that the property is now gone, then didn't understand why we was a little mad considering we just drove 4 hours down to view it.

Joke of a agent, wouldn't deal with them again.

Not to mention they rung us an hour ago asking if we're still turning up, and didn't bother mentioning the property was gone!

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Mr Sales and Lettings
34 Wokingham Road
Reading
Berkshire
RG6 1JH
0118 926 3009

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 5 4 1 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Zain was super helpful and he was always chec......”

Share on :
Apr 06,2023
Minithumbup
Jay,
By: 'Estherlisa'
Apr 06,2023
0 people found
this helpful
Zain was super helpful and he was always checking up to see everything is okay and he made sure I had all the information I needed...
read full review
Was this helpful? Yes

“Very good customer service. Nice property cle......”

Share on :
May 25,2022
Minithumbup
Jay,
By: 'Marek'
May 25,2022
0 people found
this helpful
Very good customer service. Nice property clean property. In case of any problem always quick response and solution a I would like to mention Mr Zain who goes an extra mile to keep his clients satisfied....
read full review
Was this helpful? Yes

“HIGHLY RECOMMEND!! Really helpful and friend......”

Share on :
Feb 03,2022
Minithumbup
Jay,
By: 'IRENE'
Feb 03,2022
0 people found
this helpful
HIGHLY RECOMMEND!! Really helpful and friendly staff . They deal with diferrent issues (broken washing machine,replacement of appliances, bulbs, etc ) and communicate between me and landlord quickly and efficiently ....
read full review
Was this helpful? Yes

“HIGHLY RECOMMEND!! Great agency and really he......”

Share on :
May 20,2021
Minithumbup
By: 'Zarah ahmed'
May 20,2021
0 people found
this helpful
HIGHLY RECOMMEND!! Great agency and really helpful, friendly staff which talked me through the whole process and was flexible with my requirements. As soon as I had a maintenance issue with my heating, they sent over a plumber the same day. Unfortunately a part was ...
read full review
Was this helpful? Yes

“Thank you Mr Sales And lettings...”

Share on :
May 15,2021
Minithumbup
By: 'Lorant Meszaros'
May 15,2021
0 people found
this helpful
Our company is doing cleaning assignments for Mr Sales And Lettings and it's absolutely fantastic to work with them. They are great in many aspects ,they are precise,honest,helpful and have the best owner with great ambitions and a professional team works with him. ...
read full review
Was this helpful? Yes

“They have recently sold two of my properties ......”

Share on :
May 08,2021
Minithumbup
Mohammad
By: 'JR'
May 08,2021
0 people found
this helpful
They have recently sold two of my properties in West Reading. They recommended good local solicitors Harrisons and BDB Pitmans and kept me in touch with progress along the way from viewings to arranging surveys and letting me know as and when they heard from ...
read full review
Was this helpful? Yes

“Absoluelty worst agent ever. Please please av......”

Share on :
Feb 09,2021
Minithumbdown
By: 'Nick H'
Feb 09,2021
0 people found
this helpful
Absolutely worst agent ever. Please please avoid at all costs. There are so many more alternatives in reading who are professional and actually know how to operate. Left me and my housemates in the lurch for weeks, wouldn't reply to calls nor emails....
read full review
Was this helpful? Yes

“when you report any issue they treat you......”

Share on :
Nov 01,2020
Minithumbdown
By: 'James'
Nov 01,2020
0 people found
this helpful
They are run by **, when you report any issue they treat you like a problem maker. stay well away. ****!!!!!...
read full review
Was this helpful? Yes

“Their answers about the contract are always g......”

Share on :
Apr 29,2020
Minithumbdown
By: 'daniela'
Apr 29,2020
1 people found
this helpful
Their answers about the contract are always general and even tendentious I signed a contract for the term of six month commencing and including the 4th of November and ending the 3rd of May. I sent a first email on the 18th of February asking ...
read full review
Attachments

Was this helpful? Yes

“Disgraceful...”

Share on :
Jan 30,2019
Minithumbup
By: 'Rob'
Jan 30,2019
1 people found
this helpful
AVOID AT ALL COSTS. They are only in this business to attempt to keep all of your deposit at the end of the tenancy. Seriously it is not worth your stress. Rude owner. Cocky and arrogant to say the least, lucky he wasn't taken to ...
read full review
Comment on agent fees
Cheap fees for a shitty service
Was this helpful? Yes

“Myself and three friends who are all workImg professionals in ......”

Share on :
Aug 23,2017
Minithumbdown
By: 'Sam'
Aug 23,2017
2 people found
this helpful
Myself and three friends who are all workImg professionals in the Reading area (teachers x2, recruitment agent and PT) rented a property off this agents in the oxford road area. On arrival to the property, the house had not been deep cleaned, myself finding a ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Anon
Jul 27, 2018
View all comments (1)
Had a viewing with this agent for 1pm, we had already advised them we lived up North, and they advised we HAD to view it in real, couldn't do it over FaceTime or Skype. We drove all the way down, 10 minutes away from the property for them to call us telling us that the property is now gone, then didn't understand why we was a little mad considering we just drove 4 hours down to view it. Joke of a agent, wouldn't deal with them again. Not to mention they rung us an hour ago asking if we ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Mr Sales and Lettings, Reading RG6 1JH



Find the Best Agent to
Sell or Rent Your Home