“Really excellent and refreshingly straightforward team at Beresfords in Chelmsford ......”
5 Star Review
Aug 23,2017
By:
'Peter'
Aug 23,2017
Branch: Chelmsford, 10 Duke Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CM3
Branch: Chelmsford, 10 Duke Street
Lettings (as a Landlord)
Postcode: CM3
6
people found
this helpful
Really excellent and refreshingly straightforward team at Beresfords in Chelmsford - that is my honest opinion. I am happy to speak with any potential Beresfords clients and share my positive experience if need be. Personally I have been extremely wary of Estate Agency after what I felt was a shocking and bitter experience at William H Brown 5 years or so ago, and it has been hard for me to rebuild trust in the Estate Agency sector as a result.
The team at Beresfords has been so nice and friendly, and open with each stage, and we've not yet seen any stings in the tail, hidden fees, or anything else like that, and so I would describe the process as healing, and the team at Beresfords as excellent and honest.
Beresfords have now found us 2 tenants for the house we lived in for 20 years in Danbury, (we moved round the corner to a larger place to accommodate growing family). The first tenants Beresfords found for us were a lovely family, who stayed there for 2 successful and pleasant years, and the second set are just now in to their second year, and are another lovely family, as well - looking after the place nicely, and no trouble at all).
From speaking with the tenants, Beresfords have been apparently honest with them, fair, approachable, and pleasant to deal with as well. Our experience as new landlords has been equally good, (we'd never rented a property out prior to this one, and Beresfords).
Andy Spence came to me initially as a good personal recommendation from one of my oldest and closest friends, and to be honest without my friend's recommendation of Andy, we would probably never have taken the step of renting out the property. I am glad I did, because he, and latterly Chris as well, have been really good to deal with, and have rebuilt my trust in Estate Agency.
As with any business, the fees are not exactly cheap - far from it, and I doubt they are the cheapest around - however all the fees have always been properly announced, fairly calculated, and honorably applied; I hate surprises with fees and the like, and have had none of that with Beresfords - that alone is a pleasant surprise. Other Estate Agents sometimes look cheaper at first sight, but cost you bitterly in the long run.
So in summary - I have found the 2 people I've interacted with at Beresfords in Chelmsford - Andy Spence and Chris Dutton to be friendly, knowledgeable, pleasant, good at their job, honourable, and honest - all in all I have found them excellent partners to do business with. Hopefully you will have a similar experience.
Comment on agent fees
Fees are on-market. Neither cheaper nor dearer than you should expect - however I've been pleasantly surprised that I have not experienced the hidden fees and shocks that sometimes come from other Estate Agents.
6
people found
this helpful
Was this helpful?
Yes
I just wanted to reply personally to thank you for taking the time to complete a detailed review on our company. I was pleased to read your comments and am grateful for your 5 star review of our staff. We never claim to be the cheapest agents in town nor are the most expensive either. However we are totally transparent in terms of our charges which I'm afriad is not always the case with many of our competitors. Can I conclude by thanking you for the business which you have, and continue to provide to our company.