Look Estates Ltd
Gillingham, ME7
2/5, 9 reviews
22% recommended
44% sales valuation accuracy
29% sales fee satisfaction
40% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

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“What a joke of a company. I used look estates ......”

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Aug 19,2017
Minithumbdown
By: 'Simon'
Aug 19,2017
3 people found
this helpful
What a joke of a company. I used look estates after someone referred me to them because they purchased a property from them.
I let a property through this company and got such bad service and lack of communication from them. The manager hannane is soo rude and stuck up herself. I will never advise anyone to use this company and use someone else unless you want to get ripped off.
Comment on agent fees
Very bad for what they do, which is nothing
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Opening Hours
Address

Look Estates Ltd
144 High Street
Gillingham
Kent
ME7 1AJ
01634 580811

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 44% 29% £360,000 £360,000
Lettings 40% 33% £700 £875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 2 0 2 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“What a joke of a company. I used look estates ......”

Share on :
Aug 19,2017
Minithumbdown
By: 'Simon'
Aug 19,2017
3 people found
this helpful
What a joke of a company. I used look estates after someone referred me to them because they purchased a property from them. I let a property through this company and got such bad service and lack of communication from them. The manager hannane is ...
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Comment on agent fees
Very bad for what they do, which is nothing
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“I am a landlord and have used Look estate agents ......”

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Aug 17,2017
Minithumbdown
By: 'Tony'
Aug 17,2017
2 people found
this helpful
I am a landlord and have used Look estate agents for many years but over the last 2/3 years they have been absolutely useless. The staff that are employed there have no knowledge on letting or sales, they take ages to respond to anything, arrogant, rude ...
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Comment on agent fees
Bad
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“What can I say? I unfortunately worked at this company. ......”

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Jul 15,2017
Minithumbdown
Kelly
By: 'Mike'
Jul 15,2017
2 people found
this helpful
What can I say? I unfortunately worked at this company. Not for long though! They made me show people around mold infested properties. Also made me go to a property to do a job that took up to 2 hours in the dark with no power! ...
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Comment on agent fees
Not applicable
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“I had happily lived in the same property for 10 years ......”

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Jul 13,2017
Minithumbdown
By: 'Laura'
Jul 13,2017
0 people found
this helpful
I had happily lived in the same property for 10 years but within 2 years of Look Estates taking over management of the property I couldn't wait to move. Their communication is poor and often unprofessional, from mass emails revealing personal information to sending letters in error ...
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Comment on agent fees
High and chased way in advance of renewing my tenancy
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“We've used look estates for the past 2 years. Their fees ......”

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Mar 03,2017
Minithumbdown
By: 'Wanderer'
Mar 03,2017
1 people found
this helpful
We've used look estates for the past 2 years. Their fees are expensive for what you get. We moved in with the boiler not working for 2 weeks in the middle of winter, our garden was full of rubbish and the fence was broken. It took almost ...
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Comment on agent fees
Expensive for what you get.
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“Appalling service. After going out of my way for a ......”

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Feb 27,2017
Minithumbdown
Kelly
By: 'Andrew'
Feb 27,2017
0 people found
this helpful
Appalling service. After going out of my way for a viewing on Saturday, which they'd booked in a block so there were about 12 people wandering around the property. I told the agent I was interested in proceeding with my application. She told me to phone ...
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Comment on agent fees
Have not paid any fees
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“I have dealt with look estates for many years now. ......”

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Oct 21,2016
Minithumbup
Kelly
By: 'best'
Oct 21,2016
0 people found
this helpful
I have dealt with look estates for many years now. They are always very helpful and professional. When visiting their office or calling them I am always greeted with enthusiasm. I deal mostly with Kelly Creed who stays in touch with me almost monthly and ...
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Comment on agent fees
fantastic
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“I am using Look estates to manage several properties and ......”

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Oct 21,2016
Minithumbup
By: 'Pav'
Oct 21,2016
0 people found
this helpful
I am using Look estates to manage several properties and am very happy with their services. The entire team are friendly, very helpful and their customer service is amazing. Any queries I have are answered efficiently and my properties are being very well looked after. ...
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Comment on agent fees
Fees here are very reasonable and worth every penny paid!
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“Overall look's service is very poor. A lack of feedback, ......”

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Dec 08,2014
Minithumbdown
By: 'Mr'
Dec 08,2014
3 people found
this helpful
Overall look's service is very poor. A lack of feedback, communication & general apathy. My experience was not good. Numerous attempts over a few days to get important information, with promises of return calls just never happened! Quotes you'll hear are "she's out of the office" "...
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What agent could do to change your mind?
Listen & act!
Attached Filesnbsp;
Comment on agent fees
A competive rate normally, but considering their service that rate starts to look poor. You only get what you pay for
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Look Estates Ltd, Gillingham ME7 1AJ



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