Our experience with Fox and Sons has been the worst we ever experienced in our life. We lived in three countries and travelled the world, but never encountered such a poor service as we did with this company.
The lack of knowledge and professionalism have shown in all the communication. Actually the only time when the agency communicated with us was when they needed to let us know that the landlord would visit us. Otherwise, we have been waiting and waiting for answers at our questions.
They mislead us from the very beginning with information given about the house, with the fee for the inventory (which over night "raised") and with promises that problems would be solved.
A very disappointing experience. When we are ready to buy a house, we definitely won't use this company and we will never recommend anyone to use their awful services.