Passion for Property
Chester, CH1
2.6/5, 9 reviews
56% recommended
100% lettings valuation accuracy
75% lettings fee satisfaction



Property Features

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“Such a poor Agency, Firstly i would like to point ......”

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Aug 18,2017
Minithumbup
By: 'Mike'
Aug 18,2017
2 people found
this helpful
Such a poor Agency,

Firstly i would like to point out that Both Susan and Sue were very helpful and dealt with any issues fast and effectively.

We had to deal with another member of staff, who i will not name - more often than not, and we were really not happy with the service offered by her.

Overall very very poor agency, Always looking at ways to make money on the smallest of things, Visits that suit them, and being told that a visit would be happening in a couple of days time, without being asked was very frustrating.

I would not recommend this agency at all, Nothing but problems for over two years
Comment on agent fees
Susan and Sue were very helpful and Friendly
Was this helpful? Yes

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Opening Hours
Address

Passion for Property
1 Castle Street
Chester
Cheshire
CH1 2DS
01244 350300

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 75% £575 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 3 4 0 0 0 0 0 0
Areas covered
  • CH1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“STAYED WITH PASSION FOR PROPERTY FOR ABOUT 7 ......”

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Jul 04,2019
Minithumbup
Linda
By: 'AAMER'
Jul 04,2019
0 people found
this helpful
Stayed with passion for property for about 7 years since 2012 Employees like Linda and Caroline were more than agent..... Were part of the home.. Yes they did their job..Inspection and fixing the property......... But they were part of the family; But even though we considered ...
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“very satisfied...”

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Mar 17,2019
Minithumbup
caroline
By: 'eileen'
Mar 17,2019
0 people found
this helpful
Rachel and Caroline did a great job for me finding a tenant and also everything that needed doing, seemed to be done without any hassles. Very professional....
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Comment on agent fees
fair fees
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“Terrible company. They scam clients. They don't do repairs. They steal Deposits. They blackmail for a reference letter. They are exceptionally rude....”

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Feb 12,2019
Minithumbdown
Linda
By: 'Darren'
Feb 12,2019
2 people found
this helpful
Terrible company. They scam clients. They don't do repairs. They steal Deposits. They blackmail for a reference letter. They are exceptionally rude. AVOID THIS COMPANY AT ALL COSTS. Just a bad bad company that should be shut down...
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By: Tim Lever
Feb 13, 2019
View all comments (1)
Thankyou for your feedback however, we are unable to verify any of the information you have described nor can we locate your name in our client and customer database stretching back some 17 years... The same review by coincidence has appeared on another site today but posted in the name of "Alex" All Agents have been alerted and are investigating. As a company we take legitimate feedback very seriously so do please contact me Tim Lever on [email protected] and I can resolve t ...

“Appalling customer service with issues relating to the property...”

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Aug 09,2018
Minithumbdown
Diana
By: 'Jopo'
Aug 09,2018
0 people found
this helpful
Passion for property are very quick to take your booking and money. However appalling on following up with any issues you have. We moved in and were given a key for a totally different apartment, the internet wasn't working at all and the parking space ...
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Comment on agent fees
N/a
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“Unbelievably rude staff. Highly incompetent and don't care about anyone....”

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Jul 11,2018
Minithumbdown
Linda
By: 'James’s'
Jul 11,2018
0 people found
this helpful
They are so rude and unhelpful it's almost comical. They have a terrible reputation and online reviews for a reason. Avoid at all costs!...
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“Passion for Property is a great little agency. I came ......”

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Feb 28,2018
Minithumbup
Linda
By: 'Ori'
Feb 28,2018
0 people found
this helpful
Passion for Property is a great little agency. I came across them when I moved to Chester and have been using them as a landlord as well. They are well informed, well organised and highly professional. When too busy to take care of me immediately ...
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Comment on agent fees
Fair price for a great service!
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“Friendly,personal service. Went out of their way to offer ......”

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Feb 23,2018
Minithumbup
By: 'Mandy'
Feb 23,2018
0 people found
this helpful
Friendly,personal service. Went out of their way to offer advice on which properties to buy to get a good return. Have never had a problem with any tenants that they have found...
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Comment on agent fees
Good
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“Such a poor Agency, Firstly i would like to point ......”

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Aug 18,2017
Minithumbup
By: 'Mike'
Aug 18,2017
2 people found
this helpful
Such a poor Agency, Firstly i would like to point out that Both Susan and Sue were very helpful and dealt with any issues fast and effectively. We had to deal with another member of staff, who i will not name - more often than ...
read full review
Comment on agent fees
Susan and Sue were very helpful and Friendly
Was this helpful? Yes

“Having had issues that require attention, the agents are slow ......”

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Dec 10,2015
Minithumbdown
By: 'jj1'
Dec 10,2015
4 people found
this helpful
Having had issues that require attention, the agents are slow to respond, even don;t provide the written 24hr notice as required (detailed in the tenancy agreement). When i queried this, they ignore the email and do not respond. Even had an emergency at 18:30 on ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:00 AM 21/08/2017 by Heather Troughton

Awards won by Passion for Property, Chester CH1 2DS



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