Carter Stones
London, IG1
1/5, 24 reviews
4% recommended
24% lettings valuation accuracy
19% lettings fee satisfaction



Property Features


“The biggest bunch of scamming liars I have ever come ......”

Share on :
Aug 16,2017
Minithumbdown
Sana
By: 'Saima'
Aug 16,2017
6 people found
this helpful
The biggest bunch of scamming liars I have ever come across. No morals no shame. Hope they all rot in hell. Gave my property to carterstones on let only and they gave me fake tenants Ion and Onica Romanians and when I visited the property a week later the property was full of illegal Romanians who were waving a fake tenancy around similar to that carterstones drew up for me except they had made themselves as the landlords. The 20 odd Romanians living there never paid a penny to me to date as they insisted carterstones were the owners. I had to go court to evict as trespassers. Carterstones and the fake tenants all work together. Scums the lot of them.
Comment on agent fees
Bad
Was this helpful? Yes
By: Sonia
Jul 07, 2018
Yes Noki they are now called signature London, they just featured on ch5 worst landlords and scammers. Avoid them.
By: Noki
Jun 30, 2018
Hi guys, I am going through similar situation with an agency called signature london - are these agencies related in anyway? Can you please send me the group link where people are discussing to fight this? Could we not complain to Property Ombudsman or their governing body of estate agents, or the deposit scheme they should have deposited money into?

Thanks
By: Brenda
Oct 14, 2017
Hi Saima The names of Romanians sounds familiar to names that took over our properties being Ion and Inoica. They must be operating as a gang in several properties.
Please contact [email protected] to exchange info. Thanks
By: Muhammad
Aug 18, 2017
Hey Saima. I'm sorry this happened to you. Guess what? It happened to me too. I lost out a lot of money with carterstones. They closed shop and ran off with my money and left me with a bunch of Romanians who don't want to pay, nor leave. I am at the moment going through court proceedings but I wouldn't have to go through so much stress Nd sleepless nights, not to mention loss of earnings, spending money on court fees and paying the mortgage. Please email me with your problem written down as there is a group of us who are trying to do something about carterstones. [email protected]

Thanks.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Carter Stones
1 Connaught Road
Ilford,London
Greater London
IG1 1RL
02085145737

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 24% 19% £950 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 16 1 5 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Working under fake names...”

Share on :
Jan 10,2019
Minithumbup
By: 'Annonymous'
Jan 10,2019
4 people found
this helpful
these dogs are running under fake names, watch out and beaware they are still on the go and scamming people by closing and re-creating companies. please please be aware and let's hunt these people so they can go to jail....
read full review
Comment on agent fees
BAD, SCAMMERS
Was this helpful? Yes
By: Brenton tarrant
May 31, 2019
View all comments (1)
Mohsin Alum TAHIR - listed as director , aka Muhammed Bahnchod , Muhammed kuffar , muhammed muhammed. Is now managing Connells in Smethwick ...

“Please save yourself from these scammers...”

Share on :
May 11,2018
Minithumbdown
By: 'Well'
May 11,2018
5 people found
this helpful
Please please stay away from them. They are bunch of cowboys, unprofessional, scammers looking to fool people. They have no moral values. They never pay ontime. Deposit registered on fake name. Never been given info where the deposit has been secured. Big liers. When they ...
read full review
Was this helpful? Yes

“They Stole our money. They took deposit and rent in ......”

Share on :
Sep 15,2017
Minithumbdown
Mohsin
By: 'Shakil'
Sep 15,2017
10 people found
this helpful
They Stole our money. They took deposit and rent in advance of £4200 for the property they showed. Made an agreement but landlord wasn't there to sign it. Later told us landlord isn't agreed to give us the property. But they have tricked us to take ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Omar
Jul 28, 2018
View all comments (2)
They need to be brought front of justice and their real name is sultana akthter ...

“The biggest bunch of scamming liars I have ever come ......”

Share on :
Aug 16,2017
Minithumbdown
Sana
By: 'Saima'
Aug 16,2017
6 people found
this helpful
The biggest bunch of scamming liars I have ever come across. No morals no shame. Hope they all rot in hell. Gave my property to carterstones on let only and they gave me fake tenants Ion and Onica Romanians and when I visited the property ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Sonia
Jul 07, 2018
View all comments (4)
Yes Noki they are now called signature London, they just featured on ch5 worst landlords and scammers. Avoid them. ...

“BEWARE! BEWARE! They are now trading as - SIGNATURE LONDONUnit 12 ......”

Share on :
Jul 21,2017
Minithumbdown
Mohsin
By: 'anonymous'
Jul 21,2017
31 people found
this helpful

allAgents says

SIGNATURE LONDON Unit 12 Town Quay Wharf, Abbey Road, Barking, IG11 7BZ were expelled from the Property Redress Scheme on 13th March 2018
BEWARE! BEWARE! They are now trading as - SIGNATURE LONDON Unit 12 Town Quay Wharf, Abbey Road, Barking, IG11 7BZ These Cowboys need to be shut down and reported, they took £1850 of my deposit! https://beta.companieshouse.gov.uk/company/10486471/officers The link above shows being ...
read full review
Was this helpful? Yes
By: Steve
Apr 04, 2021
View all comments (11)
Just watched this company on rouge landlords. I feel for you all. Keep pursuing these vile crooks. You have been treated terrible..but some good will come out of this if you continue and bring these vile people to account! Good luck ...

“If you want to suffer from not receiving your rent ......”

Share on :
May 30,2017
Minithumbdown
Sana
By: 'A'
May 30,2017
8 people found
this helpful
If you want to suffer from not receiving your rent from the agency and then on top they give you horrible tenants who have not been credit checked and do not pay their rent and refuse to leave your house, costing you thousands and thousands ...
read full review
Was this helpful? Yes
By: Geeta
Jul 20, 2018
View all comments (2)
I am in a similar situation with Signature London,lets join in I have started with my action my emaild id is [email protected] ...

“They took my deposit and there was actually no house ......”

Share on :
Mar 28,2017
Minithumbdown
Shan
By: 'P'
Mar 28,2017
12 people found
this helpful
They took my deposit and there was actually no house to rent. Watch- Out, they are scammers. I took them to county court only to realise that they owe other people over £27000. Landlords and tenant. check their business credit file. The latest entry is mine, ...
read full review
Comment on agent fees
WARNING; THEY ARE SCAMMERS. DONT GIVE THEM YOUR MONEY OR HOME
Was this helpful? Yes

“They owe me money 4K that's all am gonna say!! ......”

Share on :
Mar 28,2017
Minithumbdown
By: 'Hector'
Mar 28,2017
6 people found
this helpful
They owe me money 4K that's all am gonna say!! And they always paid my rent money late for the past year an now they have stopped paying me wtf and i have gone to there office and its closed anyone with any info please ...
read full review
Comment on agent fees
No comment
Was this helpful? Yes

“So they have now officially ran off with the money. ......”

Share on :
Mar 09,2017
Minithumbdown
By: 'Aleesha'
Mar 09,2017
7 people found
this helpful
So they have now officially ran off with the money. They have the tenants deposit and some of their rent (tenants are now refusing to pay me my rent upfront before they leave). So I am basically losing out 2k because of this. We need ...
read full review
Was this helpful? Yes

“I have been calling Carterstones since 2 March and they are ......”

Share on :
Mar 09,2017
Minithumbdown
By: 'Aleeza'
Mar 09,2017
4 people found
this helpful
I have been calling Carterstones since 2 March and they are not answering the phone. Went there on Friday and it was closed. No-one has responded to my emails despite me threatening legal action which I will now be going ahead with. I tried calling Mohsin ...
read full review
Was this helpful? Yes
By: P A O
Mar 28, 2017
View all comments (2)
i have made a review inn hope of saving others from being scammed, TAKE THEM TO CCJ, i DID AND TO MY SURPRISE, they have been scamming people as they we owe £27000 on ccjs. County Court Judgements (CCJs) Date Court Case No. Amount Status Date Paid 28/10/2016 COUNTY COURT BUSINESS CENTRE C8QZ8M6F £ 535 In Judgement N/A 06/09/2016 COUNTY COURT BUSINESS CENTRE C5QZ03V7 £ 10,366 In Judgement N/A 18/08/2016 COUNTY COURT BUSINESS CENTRE C2QZ1Q88 £ 575 In Judgement N/A 03/08/2016 COUNT ...

“I am a landlord and so far they own me £3000.......”

Share on :
Mar 06,2017
Minithumbdown
Mohsin
By: 'Edi'
Mar 06,2017
4 people found
this helpful
I am a landlord and so far they own me £3000. I find out they getting the money from tenants and use that money to buy other property "by to let" they play with the payment dates. For a year and half I have late payments ...
read full review
Comment on agent fees
Bad one
Was this helpful? Yes

“Hello guys I paid my holding deposit of £300 and next ......”

Share on :
Feb 13,2017
Minithumbdown
By: 'Hafiz'
Feb 13,2017
4 people found
this helpful
Hello guys I paid my holding deposit of £300 and next day i had a call saying the landlord is asking for a higher rent so they rented the to someone els before retuning my deposit which is still not returned. All suffered people we must ...
read full review
Comment on agent fees
Very bad
Was this helpful? Yes

“Aleesha Please contact me at [email protected]. I have ......”

Share on :
Feb 06,2017
Minithumbdown
By: 'Brenda'
Feb 06,2017
4 people found
this helpful
Aleesha Please contact me at [email protected]. I have the same situation but at a higher stage in the process. I can advise on next steps to take to help you legally, after going through it myself. I'm sorry about what's happened to you. ...
read full review
Comment on agent fees
WHAT FEES
Was this helpful? Yes

“Highly unprofessional estate agency . They didn't give two months deposit ......”

Share on :
Feb 02,2017
Minithumbdown
By: 'Ruhni'
Feb 02,2017
3 people found
this helpful
Highly unprofessional estate agency . They didn't give two months deposit yet. It's been year. When I called them, they also said to email payment department and payment department never replied you back....
read full review
Was this helpful? Yes

“I am a landlord and unfortunately they are managing my ......”

Share on :
Feb 02,2017
Minithumbdown
Mohsin
By: 'Eds'
Feb 02,2017
4 people found
this helpful
I am a landlord and unfortunately they are managing my property for almost two years. The problems I have with this people is most of the times late payments, not never call u back, lack of information, even the tenant pay the money still like ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“My first meeting with Carterstones was at my place. They ......”

Share on :
Dec 23,2016
Minithumbdown
Sana
By: 'Aleesha'
Dec 23,2016
5 people found
this helpful
My first meeting with Carterstones was at my place. They knew I was a first time buyer and of course took this to their advantage. They showed me just one client and had me commit to having them as my tenant. They told me the ...
read full review
Comment on agent fees
Bad especially if the tenants have to pay as the landlords bad experience with Carterstones affects them too
Was this helpful? Yes
By: Aleesha
Feb 06, 2017
View all comments (2)
Unfortunately I still do not have all my money from the agency. We did once get through to management and they were very rude, the person talking even denied he was not management so that he would not have to deal with us. He raised his voice saying that they would issue a new invoice to pay the money by a certain date but of course it's not all in my account. Management never calls back and again leaves it to the girls answering in the phone to deal with things (who have no power over any of it ...

“This company is full of rookies!!!!!Save yourself the hassle ......”

Share on :
Sep 16,2016
Minithumbdown
Sana
By: 'SayNoToCarterStone!'
Sep 16,2016
3 people found
this helpful
This company is full of rookies!!!!!Save yourself the hassle and don't bother renting or letting through them! They never return your calls, take months paying you rent and deposit that they take upfront from your new tenant. The staff are incompetent and very very ...
read full review
Comment on agent fees
Cheap however the service and the set up reflects that!
Was this helpful? Yes

“Carterstones are scamming people, whether you're a landlord or tenant ......”

Share on :
Sep 04,2016
Minithumbdown
Sana
By: 'ksosa'
Sep 04,2016
3 people found
this helpful
Carterstones are scamming people, whether you're a landlord or tenant or prospective tenant. Previously scamming as 'Frazer Knight' (pls check them on google) before they declared bankruptancy and continued scamming as CS. With landlords that have taken out mgmt contracts, they delay rent and eventually ...
read full review
Comment on agent fees
Quite cheap but there's a reason why!
Was this helpful? Yes

“Absolute nightmare of an agency. Owes me thousands in rent ......”

Share on :
Aug 30,2016
Minithumbdown
Mohsin
By: 'Juliette'
Aug 30,2016
4 people found
this helpful
Absolute nightmare of an agency. Owes me thousands in rent which they took from my tenant and still have not passed onto me. Avoid at all cost unless you want an early grave. I am about to make a Met Police report about them now....
read full review
What agent could do to change your mind?
Cheap fees to begin with but now they owe me thousands in rent.
Attached Filesnbsp;
Comment on agent fees
Cheap fees to begin with but now they owe me thousands in rent.
Was this helpful? Yes
By: ksosa
Sep 01, 2016
View all comments (2)
Hi Juliette, I'm sorry to hear about your situation. I am going through the same issue with Carterstones and I know of 2 other landlords in a similar position. I am in the process of trying to sort it out but it's so diffucult. Please get in touch with me - my email is [email protected]. Thanks ...

“Carterstones are 100%fraud. No doubt. Don't even bother to approach ......”

Share on :
Aug 15,2016
Minithumbdown
By: 'bala'
Aug 15,2016
3 people found
this helpful
Carterstones are 100%fraud. No doubt. Don't even bother to approach this fraudelent illegal company. They have been removed from property redress scheme. They are trying to go bankrupt at the moment. Contact me on 07780167216. I am one of the victim. Trading standards not ready to ...
read full review
What agent could do to change your mind?
very bad.
Attached Filesnbsp;
Comment on agent fees
very bad.
Was this helpful? Yes

“iv never been treated like this from a so called ......”

Share on :
Jul 20,2016
Minithumbdown
By: 'donna'
Jul 20,2016
3 people found
this helpful
iv never been treated like this from a so called professional (or not!!) company, This is the worst money grabbing agent ever, I wish I checked the reviews, As a as landlord, still waiting for our money they are absolute liars and cheaters, appalling service ...
read full review
Was this helpful? Yes
By: ksosa
Aug 21, 2016
View all comments (1)
I am also experiencing the same. I am owed 4 months rent so far, and they are subletting my property. donna, can you please get in touch with me at [email protected]. We can join forces together and fight these people ...

“If you do not want early grave....avoid this agent...........”

Share on :
Feb 18,2016
Minithumbdown
By: 'Emma'
Feb 18,2016
3 people found
this helpful
If you do not want early grave....avoid this agent.....they are bad! Seriously bad as in bad, they are not professional, delay months in paying etc...
read full review
Was this helpful? Yes
By: ksosa
Sep 01, 2016
View all comments (4)
I'm also a landlord and I'm also being scammed. If you are reading this and are also a victim please contact me and join other victims. My email is [email protected] ...

“Recently rented a property via Carter Stones - its been ......”

Share on :
May 13,2015
Minithumbdown
By: 'Chris'
May 13,2015
6 people found
this helpful
Recently rented a property via Carter Stones - its been a hassle all the way through. They only want the fees and nothing gets done until you make numerous calls to sort things out. Absolutely irresponsible. I would never go through them ever again. AVOID ...
read full review
Was this helpful? Yes
By: lautbry
Jun 26, 2015
View all comments (1)
Carter Stones took the opportunities to bring tenants while I was marketing through visum.co.uk. I made the mistake to choice a tenant the bring in. They said the tenant by saying that there was my agent and they I was just a contractor working in the property. They convince the tenant to give them the deposit and the first month instead to give it to the tenant. I gave the key to the tenant but the tenant could not give me the deposit and rent as Carter stones took it away. ...

“Having recently let my property thro carter stones, i can ......”

Share on :
May 05,2015
Minithumbdown
By: 'sify'
May 05,2015
6 people found
this helpful
Having recently let my property thro carter stones, i can say they told me lots of lies. Firstly, i didnt ask carter stones to let my property, they looked at my gumtree ad and told me they wont charge me a penny - they forced ...
read full review
Comment on agent fees
Not something agreed.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Carter Stones, London IG1 1RL



Find the Best Agent to
Sell or Rent Your Home