“Our flat was dirty when we moved in (incl. heavily ......”
2 Star Review
Aug 21,2017
By:
'Alex'
Aug 21,2017
Branch: London, 15 Cobblestone Square
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: No
Postcode: E18
Branch: London, 15 Cobblestone Square
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: E18
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people found
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Our flat was dirty when we moved in (incl. heavily mold in the washing machine and bathroom wall). We asked the agent to come and remove the mold and they arranged a builder to come round. However, the builder also undertook plastering work without protecting our belongings covering them in a thick layer of brick dust. We came home to find this on a Friday at 1am and were up till 4am cleaning. We have been promised £50 compensation to cover this... It also took the agent 2 weeks to clean the washing machine (extreme mold). I have rented in London for 4 years, with 4 different agents, and I'd say, even in London, this lack of customer care is unusual
Comment on agent fees
The fees are slightly above average for London. They are over £500 in total
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