Download Property Smart Leader App
Jun 04,2012
By: 'WAN'
Jun 04,2012
15 people found
this helpful
I\'ve been renting in and around London since 2002 and have used a few different letting agencies. I can say without shadow of a doubt that Pedder has been the worst one ever.
The initial viewing went very well. It seems once you\'ve paid the \'admin fee\', you\'re on your own. E-mails go unanswered, calls are not returned. They use some bizarre vetting system which was a complete joke and added extra delays.
The most infuriating thing is that we still didn\'t know if the tenancy was going ahead until 10 days before our current one expired - very irritating and worrying. They don\'t seem to care that this affects people\'s lives.
If I had a choice in future, I would never use this crowd again, nor would I recommend them to anyone else - indeed, from our experiences we would actively encourage others to use another agency.
What agent could do to change your mind?
Show some customer service - that would be a start.
Attached Files
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Pissarro House 77A Westow Hill Crystal Palace, London
Greater London
SE19 1TZ

020 8670 7160

Opening hours

Find the Best Agent to
Sell or Rent Your Home