“I recently left a Roman City student property, and complied ......”
1 Star Review
Aug 04,2017
By:
'Student'
Aug 04,2017
Branch: Bath, 24 Claverton Buildings
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: BA2
Branch: Bath, 24 Claverton Buildings
Lettings (as a Tenant)
Rent PCM: £400
Postcode: BA2
5
people found
this helpful
I recently left a Roman City student property, and complied with all requests and stuck exactly to the contract! We reported all problems immediately, kept the property spotless and on leave out were told by staff it was one of the cleanest properties and the inventory check was perfect. However, that did not stop Roman City trying to pull a fast one on us and retain as much of the deposit as possible. When we left the house we photographed every room so that we had proof of how we left it. Nearly three weeks after this they checked the house and claimed several things were missing and that we left rubbish, all of which we proved in the photos.
They then tried their best to find other reasons why the deposit should be held, issues with meter readings, this was not stated in the contract and is not required by law. This meant they just added another hurdle and hoped we would give up on gaining back the full deposit.
They only seem to listen to students complaints and problems is their parents ring. This is ridiculous as we followed every procedure they set.
Comment on agent fees
Fees are astronomical, they find some way to add extra charge everywhere.
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