Homesite
London, W11
4.6/5, 42 reviews
86% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction



Property Features

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“I am very dissappointed with Homesite, I would give 0 review ......”

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Aug 01,2017
Minithumbdown
By: 'Zara'
Aug 01,2017
3 people found
this helpful
I am very dissappointed with Homesite, I would give 0 review if I can. We have been looking to rent a 2 bedroom in the area and came accross to the property we really liked (after doing lots of searches - which anyone who had done this must know how frustrating trying to find a perfect home in London). We contacted Odee to arrange a viewing and we saw a property that we loved. We made an offer straight away only to be told that we don't need to fill out anything (odd, as most property agents usually have their own form). So I sent an email instead about the offer. We were told that the owner was abroad so Odee would call us back. We were re-assured that we were the only one who made an 'offer' and the problem was the landlord was out of reach. Odee always said he would call back but never did, I always ended up calling back. Two weeks later, I spoke to the manager only to find out that the property was already let. NO COURTESY AT ALL TO FOLLOW UP ON OUR OFFER. I feel worthless calling back everytime he said he would call without anything certain. I wouldn't mind if someone told me my offer is not good enough or the landlord rejected our offer whatsoever (by the way I wrote that I was willing to negotiate). BUT MADE US WAIT TWO WEEKS AND CALLING REPEATEDLY (because he never called back when he said he would) was just plain WRONG! We passed on some good properties because we waited for this one (such a wrong move by the way). Sigh, just beware hopefully no one else experience this.
Was this helpful? Yes
By: Barbara
Aug 24, 2018
I'm so disappointed with homesite, it the worst estate agency I had ever deal.

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Opening Hours
Address

Homesite
16 Lambton Place
Notting Hill,London
Greater London
W112SA
020 7243 353

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £800,000 £800,000
Lettings 100% 91% £780 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 23 4 1 0 0 0 1 2
Areas covered
  • W11
  • Nottting hIll
  • W2
  • Bayswater
  • W14
  • Holland Park
  • w8
  • W9
  • W10
  • SW7
  • W11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

No Properties

“The money was deceived by them...”

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Apr 28,2022
Minithumbdown
By: 'Tomo'
Apr 28,2022
1 people found
this helpful
Homesite does not admit its own negligence and deceives the funds. Homesite provided me with a viewing of the rental property on 07/02/2022. I liked the property and told them I wanted to offer. Then they lied that they had agreed with the landlord and the ...
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“Amazing!!!...”

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Mar 18,2022
Minithumbup
By: 'Francesca'
Mar 18,2022
0 people found
this helpful
With homesite I found the perfect house but not only that, the way they work is spectacular and they helped me a lot....
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“Highly recommend Homesite Estate Agents...”

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Dec 23,2021
Minithumbup
Douglas
By: 'Karine'
Dec 23,2021
0 people found
this helpful
Highly recommend Homesite's professional, excellent service and tean and directors in helping me find a nice new tenant. Thank you...
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“Worked with homesite for many years and they ......”

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Nov 03,2021
Minithumbdown
Douglas
By: 'David'
Nov 03,2021
0 people found
this helpful
Worked with homesite for many years and they are always very professional and helpful. Douglas and Priya are always there for me when I need them....
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“nik and Priya were fantastic all throughout t......”

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Oct 25,2021
Minithumbup
By: 'ST'
Oct 25,2021
0 people found
this helpful
nik and Priya were fantastic all throughout the process, always friendly and available to answer questions. Feedback was always prompt and helpful. They added a personal touch with a note and wine when we moved in - making us feel right at home....
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“Always helpful and responsive...”

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Oct 08,2021
Minithumbup
Douglas
By: 'Rhianna'
Oct 08,2021
0 people found
this helpful
Having worked with Homesite in managing a couple of our properties I can say they are always so very helpful and communicative, and a general pleasure to deal with....
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“Homesite...”

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Oct 06,2021
Minithumbup
Douglas
By: 'Matteo'
Oct 06,2021
0 people found
this helpful
Everything was really smooth, I had an excellent experience with Homesite Doug and Priya were really helpful! I would definitely recommend to anybody looking for a new place in London....
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“Very professional and helpful. So happy with ......”

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Oct 01,2021
Minithumbup
By: 'Zeynep'
Oct 01,2021
0 people found
this helpful
Very professional and helpful. So happy with the flat and the renting process. They were very efficient and quick to response....
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“With vans hired and days-of-work booked the l......”

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Sep 27,2021
Minithumbup
By: 'Gavin'
Sep 27,2021
0 people found
this helpful
With vans hired and days-of-work booked the last thing i wanted was a bump in the paperwork. Then my deposit got lost in the system and everything was heading south. Priya responded immediately and worked to others to find a workaround. Not only did I ...
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“Efficiency & reliability...”

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Sep 27,2021
Minithumbup
By: 'Camilla'
Sep 27,2021
0 people found
this helpful
Overall, my experience with the agents of Homesite was very positive. I have appreciated their responsiveness in regards to communication, their flexibility as well as effectiveness in delivering the keys as soon as possible!...
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“Excellent personal service, good candidates o......”

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Sep 07,2021
Minithumbup
By: 'Lindsay'
Sep 07,2021
0 people found
this helpful
Excellent personal service, good candidates of tenants. I would certainly recommend. Good overall service and staff and a nice new office to visit....
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“Homesite...”

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Jun 10,2021
Minithumbup
By: 'Lauren'
Jun 10,2021
0 people found
this helpful
During my process of renting I was guided through by two members of staff, both Atlanta and priya were both so warming and helped guide me through everything (as it was my first contracted rental it was pretty overwhelming!) but they both made the process ...
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“Incredible service...”

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Jun 03,2021
Minithumbup
By: 'Dmitry'
Jun 03,2021
0 people found
this helpful
Truly amazing experience! Our agent Nik Trifonov was incredibly helpful, picked the right place for us, answered all the questions and sorted out the admin things we had along the way. Will be back when we need a two-bedroom!...
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“Great team...”

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May 28,2021
Minithumbup
By: 'Emily Fitzpatrick'
May 28,2021
0 people found
this helpful
Great company to lease a property with! The entire process went very smoothly and was stress free. The team down to earth and very friendly. Will look for all future properties through this agent!...
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“I've recently rented my apartment through Hom......”

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May 27,2021
Minithumbup
By: 'Pauline'
May 27,2021
0 people found
this helpful
I've recently rented my apartment through Homesite. I received an amazing customer service from Nik and Priya, I highly recommend this agency!...
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“A successful let...”

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Nov 15,2020
Minithumbup
By: 'Nicholas'
Nov 15,2020
0 people found
this helpful
We used Homesite Estate Agents to let our flat in London earlier this autumn (2020). It was a long-distance operation, as we are based in France and we were unable to go to the UK because of the Covid19 crisis. Our dealings were all done by ...
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“Homesite is great!...”

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Sep 15,2020
Minithumbup
Douglas
By: 'Varun'
Sep 15,2020
0 people found
this helpful
Homesite is definitely one of the most attentive and accommodating agencies around. Doug H helped us tremendously and patiently worked with us through tricky leases over the years that we have known him. He was extremely helpful and I recommend Homesite for anyone looking to ...
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“Good service...”

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Feb 27,2020
Minithumbup
By: 'Tjakka'
Feb 27,2020
0 people found
this helpful
We are tenants and Homesite has always been very helpful getting any problems in our apartment solved quickly. I would recommend their services....
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“Highly recommend...”

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Feb 24,2020
Minithumbup
By: 'Heather'
Feb 24,2020
0 people found
this helpful
The Homesite team guided me through the sale of my flat seamlessly. They offered practical solutions to any issues that arose and delivered a highly professional service. Nik kept me up to date with developments and informed of any changes to the expected schedule. This ...
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“Responsive and proactive. Amy was the person ......”

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Dec 17,2019
Minithumbup
By: 'Filip'
Dec 17,2019
0 people found
this helpful
Responsive and proactive. Amy was the person we worked with and everything was competed within a week. She was trustworthy and ensures we get answers to all of our questions....
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“Friendly & helpful team, have used for many y......”

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Nov 09,2019
Minithumbup
Nigel
By: 'David'
Nov 09,2019
0 people found
this helpful
Friendly & helpful team, have used for many years. I was introduced through Nigel who is always on top of things. When things don't go right, they do try their hardest to put it right...
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“Straight and easy...”

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Nov 01,2019
Minithumbup
By: 'Filippo'
Nov 01,2019
0 people found
this helpful
Straight forward communication, quick and easy to speak to agents. They took care of everything without problems or delays. Excellent service....
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“Very professional. I had such a good experien......”

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Oct 03,2019
Minithumbup
By: 'Valentina'
Oct 03,2019
0 people found
this helpful
Very professional. I had such a good experience with this agency, especially with Elizabeth. Always ready to help and solve every problem we have....
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“Homesite working experience...”

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Sep 03,2019
Minithumbup
By: 'Andrey'
Sep 03,2019
0 people found
this helpful
I'm happy a lot with Homesite working. The agency is professional and accurate in details. All my expectations were met....
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“sincere thanks!...”

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Aug 19,2019
Minithumbup
Nigel
By: 'Joanna'
Aug 19,2019
0 people found
this helpful
I have been using Homesite service since 2014 when Douglas helped me find a beautiful mews. Last year, he also helped finding me a quality tenant and Homesite managing the house for us. We are very happy for job they have done. I would like take ...
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“While my overall experience dealing with Home......”

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Jul 24,2019
Minithumbup
By: 'J'
Jul 24,2019
0 people found
this helpful
While my overall experience dealing with Homesite was quite pleasant, they could improve customer/tenant response on pending issues (the agent I have been dealing with regarding the keys was admitted to the hospital and it took a while for me to find out until ...
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“The staff at homesite are polite, diligent an......”

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Jul 08,2019
Minithumbup
Nigel
By: 'Tariq'
Jul 08,2019
0 people found
this helpful
The staff at homesite are polite, diligent and professional. I would like to thank Nigel Hargreaves of Homesite for all his help during the last rental of my House. Nigel guided me through what turned out to be a frustrating period for all concerned and ...
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“Dealing with Elizabeth at Homesite was an abs......”

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Jul 04,2019
Minithumbup
By: 'Margaux'
Jul 04,2019
0 people found
this helpful
Dealing with Elizabeth at Homesite was an absolute pleasure! She was prompt with all our emails, and guided us through every step of the way. Moving into a new place and dealing with all the details that follow can be overwhelming, but my fellow flat ...
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“We rented out our flat in Notting Hill for th......”

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Jul 02,2019
Minithumbup
Nigel
By: 'Adam'
Jul 02,2019
0 people found
this helpful
We rented out our flat in Notting Hill for the first time this year and can thoroughly recommend Homesite. They are a small and very professional team who handled the whole process efficiently. They obviously go the extra mile as many of the emails from ...
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“All at Homesite have been very professional i......”

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Jul 02,2019
Minithumbup
By: 'Amy'
Jul 02,2019
0 people found
this helpful
All at Homesite have been very professional in helping us find a tenant for our flat and then managing the property on our behalf. When required they have liaised between ourselves and the tenants to arrange quick resolutions to any queries whether they have been ...
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Vendor Fees

2% + VAT

Landlord Fees

10% + VAT - Let only & 15% + VAT - Fully Managed

Tenant Fees

Tenant Charges for AST Tenancies.Reservation Fee: A reservation fee of 1 weeks rent to reserve a property. Please note: The reservation fee is non-refundable in the event that the applicant fails the right to rent checks, provides false or misleading info
Last updated at 28/10/2022, 11:22 AM by Douglas Hodgkinson
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:22 AM 28/10/2022 by Douglas Hodgkinson

Awards won by Homesite, London W112SA



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