Jul 31,2017
Minithumbdown
By: 'Tracy Palazzo'
Jul 31,2017
54 people found
this helpful

allAgents says

Purplebricks challenged the authenticity of this review

The reviewer said "...this is a very genuine review and I am angry that they brand themselves as a 'proper estate agents' - they are not - they profit from getting customers ONTO the market what happens after that is irrelevant. people may still wish to take this risk - but they need to know the difference and why one service costs a lot more money after sale and the latter charges a much reduced fee - but charges"
Appalling - we have had 3 viewings in 5 months, when other agents have seen selling properties in our local area! The agent came to value our property and couldn't give us a valuation as he didn't know the area ( so much for local experts). But said he thought we were looking at 'over £600k' We agreed to use them (somewhat ill-advisedly). When he did contact us with a price he said somewhere between £625. This was not so much a valuation as it was a guess. However we assumed the house would sell so continued. We have had three viewings all from people from West London (local property experts?) These all occurred in the first couple of months and since then we have not had a single enquiry.
We still have to pay the flat fee of £800 without selling our house and I am utterly appalled that this company still has the cheek to claim to be saving people money.
- They are not - DO NOT be fooled - use a proper agent,

The commission may seem expensive when you sell, but you will not owe anyone anything if you don't sell.
Comment on agent fees
A Rip Off - don't do it!! They charge whether you sell your house or not - so they have absolutely no interest in helping you to sell your house.
Was this helpful? Yes
By: R Bruce
Aug 31, 2017
Seems a perfectly good summary of the PB business model to me.

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Purplebricks

Suite 7 First Floor, Cranmore Place, Cranmore Drive Shirley, Solihull
West Midlands
B90 4RZ

0800 810 8008

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