0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jul 30,2017
Jul 30,2017
0
people found
this helpful
this helpful
I entrusted my property in the care of W&W Salisbury Lettings (fully managed) and I made in big mistake in doing so. The lettings negotiator (Agent AK) who was assigned my property was beyond incompetent. The overall manager of the lettings team (Agent RP) never responded to my email complaints about Agent AK who was supposedly managing my property. Since changing my lettings company, I have come to find that I paid for works that were never completed. Agent AK was dis-organized, it took her over a year to arrange works that I requested and sent me information about someone else's property in an inspection report. I felt that even though I paid W&W to manage my property and act as my agents on my behalf, they ALWAYS favoured the tenants and let them get away with being in violation of the tenancy agreement on multiple occasions (having partners, kids and pets living at the property when it was not allowed). Also, I had to repeatedly email to ask for my rent statements to be sent to me. Do yourself a favour and chose another company to manage your property for rent. There are many options out there and non could be as bad as W&W.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
4th Jun 2019
reviewed by 'Aiden'
31st Aug 2017
reviewed by 'Holly'
30th Jul 2017
reviewed by 'FreeSpeech'
Opening Hours
Address
Woolley & Wallis
51-61 Castle Street
Salisbury
Wiltshire
SP1 3SU
01722 424524
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 33% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 04,2019
Jun 04,2019
1
people found
this helpful
this helpful
The service with this branch is simply awful. They don't care or want to help. We reported numerous times for the two years living in our property that the heating didn't work and they simply emailed us saying there's nothing wrong. We had to use ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2017
Aug 31,2017
2
people found
this helpful
this helpful
I wanted to give you zero stars. Never have I ever dealt with such horrible, unhelpful and rude people. In particular Anna. From the start we had problems getting in contact with the agent and getting into the property. They didn't communicate with us at ...
read full review
read full review
Comment on agent fees
Awful! Very expensive for a horrendous service.
Was this helpful?
Yes
Yes
Jul 30,2017
Jul 30,2017
0
people found
this helpful
this helpful
I entrusted my property in the care of W&W Salisbury Lettings (fully managed) and I made in big mistake in doing so. The lettings negotiator (Agent AK) who was assigned my property was beyond incompetent. The overall manager of the lettings team (Agent RP) ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
