“Terrible service. Fenn Wright have been nothing but incompetent from ......”
1 Star Review
Jul 28,2017
By:
'Tom'
Jul 28,2017
Branch: Colchester, 1 Tollgate East
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CO2
Branch: Colchester, 1 Tollgate East
Lettings (as a Tenant)
Postcode: CO2
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Terrible service. Fenn Wright have been nothing but incompetent from day 1. Extremely high fees for tenants for a terrible service and they can't answer half your questions when you call. They gave the property to us in a very unclean state. Disgusting extractor fan, old food in the oven, dirty stains all over the carpet and curtains, disgusting soiled rags all left in the shed etc etc etc. Terrible. We have been waiting weeks for a resolution and nobody gets back to us. Definitely don't rent from them or use them to rent your property. I have rented off many agents over many years and never received such a terrible service before. Go somewhere else.
Comment on agent fees
Very high fees and they charge an inventory fee from your deposit when you leave which I have never heard of before.
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