“We gave an offer for a flat and the landlord ......”
1 Star Review
Jul 27,2017
By:
'Muhammad'
Jul 27,2017
Branch: London, 54 The Mall
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: No
Postcode: W51B
Branch: London, 54 The Mall
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: W51B
4
people found
this helpful
We gave an offer for a flat and the landlord accepted. Then we provide them with all documents they have required and we signed the contract to move in on 22/07/2014. However, when we wanted to receive the key for the property they refused saying they need to check with the home office first ( as my wife was still waiting for her application to be processed by the Home office). We explained to them and also provide them with a letter from our solicitor to confirm that she is legal and she has the right to live in the U.K. What is more, my wife is a 4 year medical student and we explained that she wouldn't be able to study and train in the UK if she is illegal. We have told them everything from day one and they said that's fine provided that you do have letters from Home office. But they kept every day asking for different document and every day telling us tomorrow will hand you the Key. Until today evening they called us to say even though the home office confirm that my wife is legal they still want to do further check and they will take longer. We tried to explain that our current contract ended last night and we stayed in friends house for tonight thinking tomorrow we will receive the key. We explained that we have moved our daughter into North Ealing School and that she has as a result lost her place in her current school. I just had started job in nearby area. They have destroyed everything we have planned for. We lost our home, daughter lost her place at an Excellent school and we waisted 10 days of our life waiting for their confirmation even though we have paid them the deposit and the advance and we signed the contract.
Comment on agent fees
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