They were extremely rude, accusatory and unhelpful in all respects whilst we were a tenant of theirs. It began with them demanding a 6 month deposit be paid up front 1 day before move in and just continued throughout the tenancy with them being unhelpful with everything.
Be aware of hidden costs within their contracts such as check-out clerks, professinal cleaning costs, etc. They will try everything to take money from you without justifying it or having a valid receipt. Be aware that their recommended cleaners are VERY expensive and their maintenance person charges extremely high costs which are then passed down to the tenant.
We couldn't have been move excited to move out of the flat so we didn't have to speak with any of the staff at Bruten's & Co.
Never ever use them!