0% lettings valuation accuracy
50% lettings fee satisfaction
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2024
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Jul 22,2017
Jul 22,2017
3
people found
this helpful
this helpful
The deal didn't go through, yet they took several days rent money from my deposit that I paid without it being 100% clear beforehand verbally that that is what would be done if the deal did not go through. I even expressed my concern verbally at the time that I didn't think it right they may take money and the agent led me astray saying they didn't always take the money, then later just took my money when I said no I didn't want them to keep it and another agent told me I'd signed a document and they always take it 100% of the time. Dodgy as hell just to get the deal through.
Disappointing service from senior members of the establishment. I put a complaint in but they all stuck together and the COO didn't find a solution but only defended her team which actually made the situation worse. Very greedy people who only care about money rather than making customers happy. I'm sure the original founders of the firm in the 1800's would be very disappointed if they were in my shoes in how I was treated at the end.
I'm glad the deal didn't go through in the end as I want nothing to do with these people. Their loss they messed up the deal.
Disappointing service from senior members of the establishment. I put a complaint in but they all stuck together and the COO didn't find a solution but only defended her team which actually made the situation worse. Very greedy people who only care about money rather than making customers happy. I'm sure the original founders of the firm in the 1800's would be very disappointed if they were in my shoes in how I was treated at the end.
I'm glad the deal didn't go through in the end as I want nothing to do with these people. Their loss they messed up the deal.
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Latest Reviews
22nd Jul 2017
reviewed by 'Waterfall'
21st Dec 2016
reviewed by 'Happiernow'
Opening Hours
Address
Goldschmidt & Howland
13a Heath Street
Hampstead,London
Greater London
London
020 7431 0624
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £1,800 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jul 22,2017
Jul 22,2017
3
people found
this helpful
this helpful
The deal didn't go through, yet they took several days rent money from my deposit that I paid without it being 100% clear beforehand verbally that that is what would be done if the deal did not go through. I even expressed my concern verbally at ...
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Dec 21,2016
Dec 21,2016
3
people found
this helpful
this helpful
Worst rental agents! I rented a flat from them for 2 years. I have never had so many repairs, and it usually took 2-3 calls before a repairman came to fix anything. I had to buy a microwave when the fitted one stopped working and they ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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