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Jul 21,2017
Jul 21,2017
5
people found
this helpful
this helpful
i recently moved from a property let and manintained by urban property services (offerton branch). Getting the let agreed was the easy part as they were very prompt at taking my money. I was told the property would be freshly painted throughout and professionally cleaned, this was not the case. The walls had marks on from where previous tenant had had furniture against the walls and the house was filthy when I went in after receiving the keys. Weeks after moving in the kitchen sink began to leak which took over 12 months to finally be repaired properly after several visits from a plumber. Bedroom became damp which I was initially blamed for because I didn't have the window open when it was minus degrees outside. When someone from the letting agents came to look the damp I was told they would get someone to look at it but that never materialised. The cellar had a massive leak which took over a month for anything to be done for it so there was a pool in the cellar which resulted in lots of my belongings being water damaged. When giving notice to end tenancy I was then told I had to give over a the month stated in my tenancy agreement. Obviously so they could get an extra months rent. Deductions for damages that were already done when I moved in have been taken out of my deposit...cleaning bills etc etc. The house was left clean. I would never rent a house through Urban Property Services ever again! Customer services are fantastic when they're taking your money, staff become extremely rude when you want to give notice to end tenancy
Comment on agent fees
Expensive
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Latest Reviews
5th Mar 2018
reviewed by 'Leah'
4th Sep 2017
reviewed by 'Anne'
21st Jul 2017
reviewed by 'Anonymous'
2nd Aug 2015
reviewed by 'All_My_Things_Are_Ruined'
Opening Hours
Address
Urban Property Services
48 Hall Street
Stockport
Greater Manchester
SK1 4DA
0161 429 8843
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 20% | £475 | £610 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Mar 05,2018
Mar 05,2018
2
people found
this helpful
this helpful
The team at Urban Property Services are the most unprofessional people I have ever had the displeasure of dealing with. Prior to signing my agreement I was told that the property would be cleaned and painted and generally in an acceptable state to live in, ...
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Sep 04,2017
Sep 04,2017
5
people found
this helpful
this helpful
I rented a property of theirs in Stockport for 6 months.
After a few months, me and my partner began to feel incredibly sick, flu like symptoms that would not budge.
We contacted Urban property Services as we felt there may be a problem with the ...
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Comment on agent fees
They charge you a fee for everything.
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Jul 21,2017
Jul 21,2017
5
people found
this helpful
this helpful
i recently moved from a property let and manintained by urban property services (offerton branch). Getting the let agreed was the easy part as they were very prompt at taking my money. I was told the property would be freshly painted throughout and professionally cleaned, ...
read full review
read full review
Comment on agent fees
Expensive
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Yes
Yes
Mar 08,2017
Mar 08,2017
0
people found
this helpful
this helpful
Urban Property services have been great at managing my rental property. They always keep me informed about any maintenance issues and have always been great at getting the property filled at the end of a tenancy. James is excellent and so is Anita....
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Comment on agent fees
Good
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Aug 02,2015
Aug 02,2015
5
people found
this helpful
this helpful
I recently lived in a property let and 'maintained' by Urban Property Services.
On viewing the place we were told that it was to be painted, cleaned and serviced before moving in. It was not. We were told that the alarms worked, they did not.
...
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What agent could do to change your mind?
expensive.Attached Filesnbsp;
Comment on agent fees
expensive.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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