“Nicholas Humphreys have, on so many levels, failed to provide ......”
1 Star Review
Jul 20,2017
By:
'B'
Jul 20,2017
Branch: Nottingham, 6 Lenton Boulevard
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG7
Branch: Nottingham, 6 Lenton Boulevard
Lettings (as a Tenant)
Postcode: NG7
10
people found
this helpful
Nicholas Humphreys have, on so many levels, failed to provide an adequate service for me and my housemates renting a student property this year. They appear, at first, to be a professional estate agent who are geared to make the process easy for students. However, this couldn't be further from the truth. Every process that they have been involved in has been drawn out and complicated, with staff being especially useless in resolving basic problems. They have miscalculated our rent on numerous occassions and staff have failed to rectify this quickly as we have waited weeks to even hear a response from them. They rarely reply to emails and seldom answer the phone, if they do answer the phone the person you need to speak to is often 'not in the office'. Students should be treated like any other individual paying for a service, however Nicholas Humphreys has clearly shown a lack of regard for us. Would not recommend this estate agent.
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