“My experience of Southside Management was during a water leak ......”
5 Star Review
Jul 15,2017
By:
'Riffat'
Jul 15,2017
Branch: Edinburgh, 20 Nicolson Street
Services: They manage our building
Would you recommend?: Yes
Postcode: EH9
Branch: Edinburgh, 20 Nicolson Street
They manage our building
Postcode: EH9
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My experience of Southside Management was during a water leak that pervaded one side of the tenement building and they manage one of the properties in the block. I called them to alert them about the leak and ask their assistance in sourcing the location of the leak (water was gushing into my son's bedroom!). Mark answered promptly on the out of hours line) and was at the building within 20 minutes. He took control of the situation, located the leak, managed to wake up the residents and then turned the water off. This was above and beyond the call of duty as the property that leaked was not even managed by Southside! Mark was extremely helpful, passed me the owner's details and emailed all the involved parties with pictures of the leak. He is a great ambassador for Southside Property Management and I would not hesitate in recommending them as the professionalism displayed was fantastic.
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