From move in to check out this estate agent has been a nightmare. Move in was delayed by 2 weeks because of inefficiencies, during my 3 years no repairs were done when required, and now on check out it has been 2 months since I moved out and I have yet to receive the uindisputed value of the deposit. I have had to contact the arbitrators to resolve the disputed amount of the deposit and am now makling a small claim in court, to retrieve the undisputed amount. Thoroughly disgraceful. Would never use them again!!