“Lied about the rented property being pet free and then ......”
1 Star Review
Jul 10,2017
By:
'Caroline'
Jul 10,2017
Branch: Bournemouth, 172 Tuckton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH31
Branch: Bournemouth, 172 Tuckton Road
Lettings (as a Tenant)
Postcode: BH31
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Lied about the rented property being pet free and then tried to cover their tracks by supplying postdated receipts of professional clean - when we viewed the property it was aired out and only on the move in date we realised how dirty, smelly and full of mould spores. there was glass on the floor, cobwebs in every room, pet hair and dust in every cupboard and carpets smelling of a dirty dog. Curtains had to be cleaned as they were black with mould. We moved out after a month due to the property being uninhabitable and their checkout inventry suddenly claimed cobwebs on walls. Interestingly no such thing was mentioned in the check in inventory. Plus they blamed us for damages to walls which were already present when we moved in.
Comment on agent fees
Over the top, their service is not worth a penny. Appalling for how much we had to pay in their admin fees.
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