They are the most rude, unprofessional, disaorganised company I have ever had the misfortune to deal with. Their charges are outrageous as they cause nothing but problems and actually appear to do nothing for the money. In addditon, when any maintenance work is required, they always ask owners and landlords to contribute additional large somes of money.
Do not use this company, they are a disgrace.
What agent could do to change your mind?
I have given them numerous opportunities to improve by calling and writing, but their customer service only appears to worsen, with the more contact I make. There is nothing they could now do to change my view. But I would like others to be aware before they become involved with the company.