Had nothing but trouble with Northwood, they were fine during sign up, it\'s once I moved into the property they were hopeless. When I told them about disrepair in the flat they just said "not our problem, we don\'t do repairs". When they were reminded they\'d signed a legal document as well as myself they didn\'t care and just shrugged. Then when I left they rang me to ask if I\'d be in to allow someone to view the flat! They are incompetent and rather unfriendly.
This wasn\'t the only problem, once during a bank holiday they wrote to me saying I was in rent arrears even though the standing order was paid out that very day.
Poorly organised, unfriendly - would not recommend.