100% lettings valuation accuracy
33% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jun 23,2017
Jun 23,2017
2
people found
this helpful
this helpful
I wish I had read these reviews before I got involved, the words are so true, RUDE, OBNOCTIOUS and a rip off of time and money. I enquired about a property to rent I was told to fill in an application form attached to an email. NO ATTACHMENT!! I finally got the application form and was asked to pay £210 in fees. My application was then passed to another agent to check me out. (I work for a local school contracted to a government department so I know I am secure, DBS, Vetting etc.) I was then asked to supply a copy of my passport, then another email to provide them with the email address of my current landlords. I supplied them with this but with specific instructions not to approach unless my application for the property was secure. The same day an email from my current landlord asking for a £50 reference fee, I said no. Then another email asking for the months pay slips, at this point I was apprehensive. The next day another email asking for one month pay slip and a copy of my employment contract. Why not one email with all questions listed instead of dragging everything out. I supplied this directly to Karen's and on the same day my application was declined. After a strong but polite conversation with Karen she hung the phone up on me. It is clear to all that they were angling with two applications and one had to be declined. Absolutely atrocious behaviour and they should be prosecuted for embezzlement.
Comment on agent fees
Absolutely atrocious.
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Latest Reviews
28th Jan 2022
reviewed by 'Natalie'
23rd Jun 2017
reviewed by 'Angry'
14th Nov 2016
reviewed by 'rbence'
3rd Jun 2014
reviewed by 'Samantha'
Opening Hours
Address
Karens Lettings
19 Chester Street
Wrexham
Wrexham County
LL138BA
01978 35595
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 33% | £550 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jan 28,2022
Jan 28,2022
0
people found
this helpful
this helpful
This women and her company are a joke. Do not use. She cost us thousands in court costs due to her incompetence....
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Jun 23,2017
Jun 23,2017
2
people found
this helpful
this helpful
I wish I had read these reviews before I got involved, the words are so true, RUDE, OBNOCTIOUS and a rip off of time and money. I enquired about a property to rent I was told to fill in an application form attached to an ...
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read full review
Comment on agent fees
Absolutely atrocious.
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Nov 14,2016
Nov 14,2016
0
people found
this helpful
this helpful
I called them at the begining of the week, on Monday or Tuesday maybe to arrange a viewing of a house for Saturday at 9am. I was there on time. I called them about at 9.15 the agent has not arrived. They said this property is ...
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Jun 03,2014
Jun 03,2014
3
people found
this helpful
this helpful
I called to enquire about a specific property and the lady who I think was called Karen so assume is the owner, was very rude and obnoxious. I will be taking me business elsewhere and as far away from Karen's Lettings as possible.
Incidentally we ...
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What agent could do to change your mind?
Didn't get to rent a property from them as they were too rude which put us off!Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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