Braintree, CM7
4.9/5, 333 reviews
97% recommended
95% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

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“I have used Beresfords Braintree for a number of years ......”

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Jun 23,2017
Minithumbup
By: 'Mr'
Jun 23,2017
0 people found
this helpful
I have used Beresfords Braintree for a number of years as a letting agent for a property. The service provided has always been first rate, tenants seem to be very well vetted so I've had no issues, and I'm provided regular inspection reports which ensure the property is being kept in good order. The team are always on hand to help with any issues or questions and do a fantastic job of managing the property. keeping me up to date with any problems. I would not hesitate to recommenced them.
Comment on agent fees
Fee's are in my view reasonable as the quality of service is high and gives me peace of mind that I can rely on them to be prompt in dealing with any issues I or the tenant has.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 29, 2017
Mr Bartlett, many thanks for providing your feedback. It's good to hear that you have been using us for a number of years and are happy with the level of service provided by our staff at Braintree. In terms of our fees we never claim to be the cheapest in town but are certainly not the most expensive either. Our priority is to always offer a fully comprehensive and professional service which also represents genuine value for money. I very much appreciate you giving us a 5 star rating and take this opportunity of thanking you for the business you have put our way over a number of years.

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Opening Hours
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 95% 95% £575 £2,225
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
93 0 157 6 29 0 26 5 18 0
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“I had a problem with the washing machine I w......”

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Mar 28,2024
Minithumbup
Samantha
By: 'Steve'
Mar 28,2024
0 people found
this helpful
I had a problem with the washing machine I was very please with how fast this matter got sorted & this is all thanks to Samantha Robinson who kept me updated...
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“Refreshingly efficient & professional service......”

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Mar 27,2024
Minithumbup
Jack
Debby
By: 'MRS JAYNE PHILLIPS'
Mar 27,2024
0 people found
this helpful
Refreshingly efficient & professional service from Beresfords Braintree. Both Debby and Jack were a great team to deal with when we were trying to find new tenants for our 2 bedroom maisonette. We got an honest and fair appraisal on rental value, prompt responses to emails and ...
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“Viewed 2 properties with Phoebe Holland and h......”

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Mar 25,2024
Minithumbup
Phoebe
By: 'HG'
Mar 25,2024
0 people found
this helpful
Viewed 2 properties with Phoebe Holland and had a great experience. Very professionally friendly/welcoming and informative. Offered help and recommendations when needed. Viewed other properties with other Estate Agents on the day and she was by far the best agent I came across. Offered on ...
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“I would highly recommend, the entire team wer......”

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Mar 23,2024
Minithumbup
Eleanor
By: 'Josh'
Mar 23,2024
0 people found
this helpful
I would highly recommend, the entire team were extremely helpful. This was our first time buying a property. Eleanor was very professional and helped us so much....
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“The whole team were really helpful throughout......”

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Mar 23,2024
Minithumbup
Eleanor
Nick
By: 'Miss'
Mar 23,2024
0 people found
this helpful
The whole team were really helpful throughout our first time buying process. Special thank you to Eleanor who was friendly and on hand to help from start to finish. Also to Nick for his help with exchanging....
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“He was very helpful, he even got me a better ......”

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Mar 22,2024
Minithumbdown
By: 'Zied'
Mar 22,2024
0 people found
this helpful
He was very helpful, he even got me a better choice...
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“We have several properties managed by Beresfo......”

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Mar 16,2024
Minithumbup
Eva
By: 'Jacqui Perry'
Mar 16,2024
0 people found
this helpful
We have several properties managed by Beresfords. They are always professional and keep us informed every step of the way. They take all the worries of being a Landlord away from us. Our most recent check-out was carried out quickly and smoothly by Eva, who ...
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Was this helpful? Yes
By: Ryan Spong - Area Lettings Director
Mar 26, 2024
View all comments (1)
Dear Mrs Perry, Thank you for leaving a 5 star review and also your kind words about Ewa. We are thrilled to hear that you have enjoyed your experience with us over the years, we take great pride in our work and our relationships and it is even better when we receive this as feedback. Thank you once again for choosing Beresfords, and should you need any further assistance then please reach out to us. Regards Ryan Spong - Area Lettings Director ...

“Property Agent - Eleanor...”

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Mar 15,2024
Minithumbup
Eleanor
By: 'Tracy Thomas'
Mar 15,2024
0 people found
this helpful
I have met Eleanor in both a buying and selling capacity. On both occasions, I found her professional, approachable and very knowledgeable. She is a credit to Beresford....
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“Thank you Jack :)...”

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Mar 15,2024
Minithumbup
Jack
Debby
By: 'Laura'
Mar 15,2024
0 people found
this helpful
Jack was amazing! Very professional & helpful! 5 stars!!! Wish could give 10!...
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By: Ryan Spong
Mar 16, 2024
View all comments (1)
Dear Laura, Thank you for your feedback and your glowing review! We're glad to hear you had a great experience with Jack and the Braintree team and should you require any further assistance, please do get in touch. Regards Ryan Spong - Area Lettings Director ...

“Sam has been dealing with a problem with one ......”

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Mar 14,2024
Minithumbup
Samantha
By: 'Gary'
Mar 14,2024
0 people found
this helpful
Sam has been dealing with a problem with one of our properties just recently, and I have to say Sam has been fantastic. Sam has been emailing the Management company constantly to resolve the situation which I wouldn't have the time to do and has ...
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By: Ryan Spong
Mar 16, 2024
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Dear Gary, We deeply appreciate your acknowledgment of Sam's outstanding dedication and proactive communication. Sam's commitment to resolving property issues is invaluable. Thank you for recognising Sam's contribution to Beresfords. Regards Ryan Spong - Area Lettings Director ...

“Joe Wass - Beresfords...”

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Mar 14,2024
Minithumbup
Joe
By: 'Michael'
Mar 14,2024
0 people found
this helpful
Huge thank-you to Joe Wass then following on, the whole beresfords team for the successfull relocation of my self and family into CM7. Viewing stage was engaging organised on offered in bespoke fashion, away from the pressures that the the market offers and that is ...
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“House Sale...”

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Mar 13,2024
Minithumbup
Eleanor
By: 'Mrs'
Mar 13,2024
0 people found
this helpful
Eleanor Topham is just first class in her business. From the start she was very professional but had a easy friendly approach. Has hhelped and advised very thoroughly and honestly. Kept in touch all the way and was extremely caring and understanding when I had ...
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“Great Purchase and Sale from Eleanor, Nick an......”

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Mar 10,2024
Minithumbup
Eleanor
Nick
By: 'James Wood'
Mar 10,2024
0 people found
this helpful
Great Purchase and Sale from Eleanor, Nick and rest of the team at Braintree Branch Always keeping me up to date with where we were with the transaction and contacting solicitors for updates daily...
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“Best estate agent ever!...”

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Mar 01,2024
Minithumbup
Eleanor
By: 'J.larkins'
Mar 01,2024
0 people found
this helpful
We cannot speak more highly of beresford, especially Eleanor. We meet Eleanor to discuss the sale of my late mother's house and during that meeting we could see how professional and knowledgeable she was. From that moment until closing (and often after closing) everything has ...
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“Care and determination through a difficult move...”

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Mar 01,2024
Minithumbup
Eleanor
By: 'James Morgan'
Mar 01,2024
0 people found
this helpful
Throughout what turned out to be a trying experience getting to exchange, Eleanor was always on the case, chasing down the required parties to progress the move. Although being chased regularly Eleanor was always positive and determined to help get us moved. We really appreciate ...
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“Joe has been very helpful and made the experi......”

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Mar 01,2024
Minithumbup
Joe
By: 'Danielle'
Mar 01,2024
0 people found
this helpful
Joe has been very helpful and made the experience of house hunting less stressful and kept us in mind when new property was becoming available....
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By: Ryan Spong
Mar 04, 2024
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Dear Danielle, Thank you so much for leaving us a 5 star review! We're thrilled to hear that Joe's assistance made your house hunting journey smoother. Thank you for your kind words! Regards Ryan Spong - Area Lettings Director ...

“I like to say thanks to Samantha and the team......”

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Feb 29,2024
Minithumbup
Samantha
By: 'Roy Perren'
Feb 29,2024
0 people found
this helpful
I like to say thanks to Samantha and the team for getting my tenants resent shower problem fixed in a speedy manner and for always looking after my flat and solving any problems as quickly as possible. Thanks Roy....
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Was this helpful? Yes
By: Ryan Spong
Mar 04, 2024
View all comments (1)
Dear Roy, Thank you for leaving a review for Sam and her team. We're pleased to hear that your tenant's maintenance request was dealt with in a timely manner. Sam is extremely customer service driven and she'll be pleased to hear such positive feedback. Regards Ryan Spong - Area Lettings Director ...

“Debby and all the staff were so helpful. They......”

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Feb 27,2024
Minithumbup
Debby
Christine
By: 'Sandra'
Feb 27,2024
0 people found
this helpful
Debby and all the staff were so helpful. They made the whole process so easy. They kept me informed every step of the way. The quality of the photos and video were amazing..thank you so much Debbie, Jack and Christine...
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Was this helpful? Yes
By: Ryan Spong
Mar 04, 2024
View all comments (1)
Dear Sandra, Thank you for taking the time to leave us a positive review! We're pleased to hear that you had a pleasant experience with the Braintree office, I'll be sure to pass on your comments to the team. Regards Ryan Spong - Area Lettings Director ...

“Jack Sparkes...”

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Feb 26,2024
Minithumbup
Jack
By: 'Jessika'
Feb 26,2024
0 people found
this helpful
Jack was extremely helpful and professional. No question or request was too much. He made the process of letting my property as stress free as possible....
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By: Ryan Spong
Mar 04, 2024
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Dear Jessika, Thank you so much for the positive review! Jack is an extremely valuable member of the team and he will be pleased to hear such nice words said about him. Regards Ryan Spong - Area Lettings Director ...

“Went above and beyond to help me out. Great c......”

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Feb 26,2024
Minithumbup
By: 'Nikita'
Feb 26,2024
0 people found
this helpful
Went above and beyond to help me out. Great communication and understood my situation...
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Was this helpful? Yes
By: Ryan Spong
Mar 04, 2024
View all comments (1)
Dear Nikita, Thank you for the 5 star review and your comments about your experience with the Braintree branch. Please get in touch with us if you need any further assistance. Regards Ryan Spong - Area Lettings Director ...

“Great buying experience. Nick was very helpf......”

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Feb 21,2024
Minithumbup
Nick
By: 'Stephen'
Feb 21,2024
0 people found
this helpful
Great buying experience. Nick was very helpful and kept me up to date not like my selling experience with Haart....
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“Jack and the team (Joe and Christine) have be......”

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Feb 17,2024
Minithumbup
Jack
Joe
By: 'Kay'
Feb 17,2024
0 people found
this helpful
Jack and the team (Joe and Christine) have been so incredibly helpful and supportive during our move. It’s been a seamless and efficient move from start to finish in just 3 weeks. The online documents also make it much easier to complete the process. Thanks ...
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Was this helpful? Yes
By: Ryan Spong
Feb 20, 2024
View all comments (1)
Dear Kay, Many thanks for your comments on the team at Braintree and we're glad to hear that the process ran smoothly. If there is anything else we can help you with, please do not hesitate to get in touch with us, Regards Ryan Spong - Area Lettings Director ...

“I was given a nearly impossible situation whe......”

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Feb 15,2024
Minithumbup
Eleanor
Phoebe
By: 'Rebecca'
Feb 15,2024
0 people found
this helpful
I was given a nearly impossible situation where I had to sell my flat in two weeks in order to keep the house I wanted. Eleanor, Pheobe and the team at beresfords managed to pull it off and not only sell within the timeframe but ...
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“Samantha Robinson,...”

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Feb 15,2024
Minithumbup
Samantha
By: 'Graham & Gillian Nicholas'
Feb 15,2024
0 people found
this helpful
Samantha Robinson, Sam (as we all know her) has managed our two properties for a number of years so we have a lot of experience of her professionalism in this area. She has always delivered and managed a number of very difficult issues most recently ...
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Was this helpful? Yes
By: Ryan Spong
Feb 17, 2024
View all comments (1)
Dear Graham, Thank you for sharing your experience with Sam's exceptional property management skills! Her professionalism and dedication shine through, especially in challenging situations like the one you described. We're grateful to have her on our team and will ensure she receives recognition for her outstanding efforts. Regards Ryan Spong - Area Lettings Director ...

“Very professional, kind and helpful. Kept me ......”

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Feb 11,2024
Minithumbdown
Phoebe
Eleanor
By: 'Claire brabazon'
Feb 11,2024
0 people found
this helpful
Very professional, kind and helpful. Kept me informed and answered all my questions....
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“The Team at Braintree were extremely helpful ......”

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Feb 05,2024
Minithumbup
Joe
Debby
By: 'Paddy'
Feb 05,2024
0 people found
this helpful
The Team at Braintree were extremely helpful and professional throughout the process. Really happy with the help and guidance throughout....
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Was this helpful? Yes
By: Ryan Spong
Feb 17, 2024
View all comments (1)
Dear Paddy, Thank you for taking the time out to leave us a review! We're delighted to hear that you had a pleasant experience with our team in Braintree, and should you require any further assistance then please get in touch. Regards Ryan Spong - Area Lettings Director ...

“Eva Bien has completed a number of inspection......”

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Jan 31,2024
Minithumbup
By: 'Jane'
Jan 31,2024
0 people found
this helpful
Eva Bien has completed a number of inspections for me and they are exceptional and as a conscientious landlord I am so pleased with the way Eva is conducting the inspections. Relationship building with the tenants is essential and the inspections should be seen as ...
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Was this helpful? Yes
By: Ryan Spong
Feb 17, 2024
View all comments (1)
Dear Jane, Thank you for getting in touch and leaving a review. We're delighted to hear that her conscientious approach has contributed to a positive experience for you. We'll be sure to commend Eva off the back of receiving such nice words. Regards Ryan Spong - Area Lettings Director ...

“Excellent service...”

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Jan 31,2024
Minithumbup
Joe
Debby
By: 'Margaret'
Jan 31,2024
0 people found
this helpful
Always understanding and helpful. Reliable property management and regular communication...
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Was this helpful? Yes
By: Ryan Spong
Feb 17, 2024
View all comments (1)
Dear Margaret, Many thanks for leaving a review! It's great to hear that you've been impressed by the team at Braintree, but also our property management department. If we can be of any further assistance, please do reach out. Regards Ryan Spong - Area Lettings Director ...

“Outstanding customer focus...”

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Jan 31,2024
Minithumbup
Phoebe
Eleanor
By: 'Caroline Bedford'
Jan 31,2024
0 people found
this helpful
This was not the easiest sale with a few tricky issues, both Phoebe and Eleanor have been amazing at chasing through problems and going above and beyond their remit to push this through as quickly as they could. Despite some external pressures they've remained calm ...
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“All i can say is Jack is the best he helped m......”

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Jan 30,2024
Minithumbup
Jack
By: 'Mirjan'
Jan 30,2024
0 people found
this helpful
All i can say is Jack is the best he helped me so much...
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Was this helpful? Yes
By: Ryan Spong
Feb 17, 2024
View all comments (1)
Dear Mirjan, It's great to receive such kind words on Jack, he's an exceptional member of the team and I'll be sure to pass on your comments. Regards Ryan Spong - Area Lettings Director ...
Staff picture Christine
(121)
Staff picture Debby
(92)
Staff picture Ryan
(55)
Staff picture Eleanor
Staff picture Joe
(35)
Staff picture Sarah
(25)
Staff picture Samantha
Staff picture Jack
Staff picture Phoebe
Staff picture Nick
No image available Eva
Staff picture Ross
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords, Braintree CM7 1JP



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Branch - Braintree, CM7