“It has been a month since we rented a flat ......”
1 Star Review
Jun 21,2017
By:
'Desperate'
Jun 21,2017
Branch: London, 418 Muswell Hill, Broadway
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N6
Branch: London, 418 Muswell Hill, Broadway
Lettings (as a Tenant)
Postcode: N6
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people found
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It has been a month since we rented a flat through CJ delemere. This flat is also managed by the agency. They seemed nice at first in order to convince us. As soon as we agreed, they put deadlines for the deposit and first rent without even having signed the contract and we were also overcharged with money which have not been refunded to us, even after many requests and reminders. There were also issues which the agency promised to fix and take care of these matters and the only thing they did, was to force us take days off from our work to fit in the contractors' schedule. FInally, we were forced to allow permission with keys to the contractors since they refused to compromise with us with a middle solution for certain hours and when we asked the director's contact details, the staff members didn't connect us. We sent an email directly to the director and she never replied. Even with the keys, the contractors have not concluded the fixings yet. We have regretted signing the contract with this agency.
Comment on agent fees
We were overcharged with money we didn't receive back.
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