We were at an open house in a well sought after location and offered on that property and our offer was accepted. We were very anxious and Neil kept us very well informed on what was happening as it took a couple of days for the decision. Since then I have been in constant touch with Neil asking questions and he has been extremely helpful. I have been given options of using Romans conveyancing, surveyors & mortgage advisors with an explanation as to why using them might be beneficial but have not been pushed into using them. So far my experience has been very positive and I am also thinking of using Romans as letting agents for my current property.