“UNDER NO CIRCUMSTANCES DO NOT GO TO SELL YOUR HOUSE ......”
1 Star Review
Jun 17,2017
By:
'jane'
Jun 17,2017
Branch: Worksop, 3 Newcastle Avenue
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: S80
Branch: Worksop, 3 Newcastle Avenue
Sales (as a Vendor)
Postcode: S80
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UNDER NO CIRCUMSTANCES DO NOT GO TO SELL YOUR HOUSE OR RENT YOUR HOUSE BY WHITEGATES, WORKSOP BRANCH. THEY HAVE KNOWINGLY ATTEMPTED TO GET PAID DOUBLE THE SALES FEES. They have taken £3,000 of my money from the sale of my property in an attempt to defraud me. I sold my property through their auction agent. They knowingly took £3,000 of my money that belongs to me, and are taking the sale fee from the buyer as well. They are after £6,000 in sales fees for a property that sold for £85,000. I can not stress enough how bad and inadequate they are as an estate agent. They are extremely poor at selling houses. In all the 17yrs years i have been known in Worksop by other estate agents, i have never dealt with one as bad as Whitegates. Firstly the auction house devalued my house dramatically when it did not sell at their first auction, they want their fee paid at any cost. The buyers need is irrelavent to them. After selling my property at the 3rd attempt at the auction, Whitegates then sent a bill to my solicitor to take £3,000 from my sale price, when they knew fully, as stated in the contract of sale that the buyer pays all the sales fees. My solicitor paid this bill to Whitegates unaware that this bill was to steal from me and is not in my sales contract.
Since then my solicitor and i have spent the last five weeks trying to get my money back. Whitegates have refused to co-operate. They have ignored phone calls and emails sent by my solicitor and myself to pay back the money. 'SOMEBODY WILL RING YOU' is their line of approach, and they never do. I can only sum this up as theft. I have given them 3 days to pay my money back to my solicitor, otherwise, i will be reporting this to the police for investigation. Also I will be making a serious complaint about Whitegagtes to the trading standards property agency. They should not be allowed to trade at all, with this behaviour. Worksop does not need another poor estate agency, of which their are quite a few in this town. I have not been paid my money back. Rest assured i will involve the authorities in due course if it is not paid.
Comment on agent fees
Terrible
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