Douglas & Gordon
Hammersmith & Shepherd's Bush Branch, London, W6
4/5, 6 reviews
83% recommended
100% lettings valuation accuracy
83% lettings fee satisfaction



Property Features


“Finally we almost finished to deal with the worst agencies ......”

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Jun 14,2017
Minithumbdown
By: 'Jennifer'
Jun 14,2017
3 people found
this helpful
Finally we almost finished to deal with the worst agencies I've ever been in touch with in london.
The number of unprofessional people working there is surprisingly upsetting.
We've been repeating the same things over and over for almost a year but never been listened.
We have to ask 3 times and send a formal complaint before they started to respect the 24hrs notice for viewings.
One of the tenants has completely been misconsidered and never been contacted for any communication about the house. We tried now 5 time, to tell them to include everyone. But still they are not capable of. When we had to do a change in the contract we pretty much had to write the contract ourselves as they kept doing mistake of who doesn't really take the job seriously. Once one of them also invented that she didn't receive one of our emails (?!?!)
I truly recommend you to don't use this agency services. As overpriced as well and you have to pay for pretty much everything that other agencies wouldn't charge you for or ar least would ask much less.
Patethic service.
Comment on agent fees
Ridicolously high
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Opening Hours
Address

Douglas & Gordon
118-120 Glenthorne Road
London
Greater London
W6 0LP
020 8563 7100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 83% £525 £4,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 3 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Hamlet Gardens W6...”

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Aug 20,2021
Minithumbup
By: 'Paul'
Aug 20,2021
0 people found
this helpful
I run 11 blocks of flats in Ravenscourt Park, a small part of a major central London portfolio that is owned by Residential Land. Orla at D and G and her team have been excellent in their hard work, market presence and the quality of their ...
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By: Douglas & Gordon Estate Agents Hammersmith & Sheph
Aug 23, 2021
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Hi Paul, a big thank you for taking the time to leave this 5-star review. We're so pleased to hear how great it's been working with Orla, and that she went above and beyond to help you get the best quality of tenants. Best wishes from the Douglas & Gordon team in Hammersmith & Shepherd's Bush ...

“Renata is very kind. She knows analyse our ne......”

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Jul 28,2020
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Renata
By: 'Camille'
Jul 28,2020
0 people found
this helpful
Renata is very kind. She knows analyse our needs and suggest appropriate viewings . She knows her job and try to find the best for us. She is very smiling and available...
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By: Douglas & Gordon Estate Agents Hammersmith & Sheph
Jun 14, 2021
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Hi Camille, thanks for writing this review. We're delighted to hear how happy you are with the service you've received from Renata. Best wishes from the Douglas & Gordon team in Hammersmith & Shepherd's Bush ...

“Successful flat search with lovely Renata!...”

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Jul 17,2020
Minithumbup
Renata
By: 'Magali'
Jul 17,2020
0 people found
this helpful
We had Renata helping us with our flat search and process of securing it, she was kind, helpful and got back to us quickly if we needed any questions answering! Thank you for helping us get the flat we wanted....
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By: Douglas & Gordon Estate Agents Hammersmith & Sheph
Jun 14, 2021
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Hi Magali, thanks for writing this review. We're thrilled to hear you enjoyed working with Renata and the team. Best wishes from the Douglas & Gordon team in Hammersmith & Shepherd's Bush ...

“Georgina is a star, helped us find the right ......”

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Jul 16,2019
Minithumbup
By: 'Wael'
Jul 16,2019
0 people found
this helpful
Georgina is a star, helped us find the right property on day one and made the entire moving-in process go smoothly....
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“Finally we almost finished to deal with the worst agencies ......”

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Jun 14,2017
Minithumbdown
By: 'Jennifer'
Jun 14,2017
3 people found
this helpful
Finally we almost finished to deal with the worst agencies I've ever been in touch with in london. The number of unprofessional people working there is surprisingly upsetting. We've been repeating the same things over and over for almost a year but never been listened. ...
read full review
Comment on agent fees
Ridicolously high
Was this helpful? Yes

“First contact with D&G, W6 just after the financial ......”

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Apr 21,2017
Minithumbup
By: 'David'
Apr 21,2017
0 people found
this helpful
First contact with D&G, W6 just after the financial crash. The agent could not have worked harder to find a tenant in what was then a difficult market. Have stayed with them since. In all my dealings with the Glenthorne Road office they have ...
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Comment on agent fees
Fair
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Last updated at 1:31 PM 31/05/2021 by Penny Trevena

Awards won by Douglas & Gordon, London W6 0LP



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