Having looked hard for a local agent we used Regal Estates in Bearsted, having developed a trusting relationship with tehir office manager and just taken on a new tenant the branch was closed without warning. So, the nearest branch was then the other side of Kent, a treck for both me as landlord and tenant to get to. Then having claim to have told us the branch was closing - after the fact, and that our account was anyway administered by their Rainham branch - a lie, we have never been to their Rainham branch, nor had our tenant! Then that despite the orginal agreement and description of the contract that after a year of commission we were free to leave their services, Regal now demand payment to move to a local branch.
Take care with these people!