Ranson
London, E14
2.4/5, 5 reviews
40% recommended
0% lettings valuation accuracy
25% lettings fee satisfaction



Property Features


“Very helpful team, very fair admin fees.I have just ......”

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Jun 07,2017
Minithumbup
By: 'Kevin'
Jun 07,2017
0 people found
this helpful
Very helpful team, very fair admin fees.

I have just moved into my brand new flat in Royal Docks. Ranson UK were very professional and quick. I viewed the flat on Tuesday and I was able to be referenced and move in just 4 days later on the Saturday. Their fees were also very fair, probably the lowest that I've ever experienced.

Will definitely use them again.
Comment on agent fees
Very fair fees. Lower than most
Was this helpful? Yes
By: Bola Ranson
Jun 07, 2017
Dear Kevin,

Thank you for your comments.

As a company we strive to generally keep landlord and tenant costs as low as possible. We believe that tenants like yourself already pay substantial sums in rent. We support our tenants by keeping the admin fees minimal wherever possible and focusing on long term renewed business with our landlords and tenants alike..

Regards,

Bola Ranson
Director

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Opening Hours
Address

Ranson
Suite 11 Ensign House Admirals Way
London
Greater London
E14 9XQ
0207 538 4057

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 25% £888 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 3 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“AVOID More than anything !...”

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May 08,2019
Minithumbdown
By: 'Another'
May 08,2019
0 people found
this helpful
Absolutely the worst estate agents. Black mould in the property that's been there over 6 months and they never sort out despite being reported repeatedly. Not had any hot water because on boiler issues and it was discovered once I had moved into the property... it ...
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Comment on agent fees
Very expensive
Was this helpful? Yes
By: The above
May 14, 2019
View all comments (2)
Unfortunately that’s the not the case nor true. While the day after this review the boiler was replaced there are still ongoing issues such as the following. 1. No money has been paid back for the 29 days hot water - this was because ranson where responsible for topping up the meters. Meters which we were never told about when moving in. We simply pay you up front for all of our utilities in the service charge. This has not been refunded or addressed. 2. The switch over - this is simply ...

“We have been renting with Ranson for a year now. ......”

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Jul 30,2017
Minithumbup
By: 'Kathryn'
Jul 30,2017
0 people found
this helpful
We have been renting with Ranson for a year now. We are renting a property in Manchester even though the company is based in London. We were a bit dubious about this at first but the service they've provided has been nothing but top class. ...
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Comment on agent fees
I think the deposit was quite high and I have nothing to compare the contract renewal fee to.
Was this helpful? Yes

“Very helpful team, very fair admin fees.I have just ......”

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Jun 07,2017
Minithumbup
By: 'Kevin'
Jun 07,2017
0 people found
this helpful
Very helpful team, very fair admin fees. I have just moved into my brand new flat in Royal Docks. Ranson UK were very professional and quick. I viewed the flat on Tuesday and I was able to be referenced and move in just 4 days later ...
read full review
Comment on agent fees
Very fair fees. Lower than most
Was this helpful? Yes
By: Bola Ranson
Jun 07, 2017
View all comments (1)
Dear Kevin, Thank you for your comments. As a company we strive to generally keep landlord and tenant costs as low as possible. We believe that tenants like yourself already pay substantial sums in rent. We support our tenants by keeping the admin fees minimal wherever possible and focusing on long term renewed business with our landlords and tenants alike.. Regards, Bola Ranson Director ...

“THE WORST Agency to deal with!! This is a very ......”

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May 08,2017
Minithumbdown
By: 'Anonymous'
May 08,2017
0 people found
this helpful
THE WORST Agency to deal with!! This is a very unprofessional, negligent and dodgy business. Bola is also very rude. They are scammers- and possibly illegal. They did not have the rights to a property they leased to me, I was told that I would ...
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Comment on agent fees
Scammers! DO NOT USE THEM unless you want to waste time or lose your money.
Was this helpful? Yes
By: Anonymous
Jan 08, 2022
View all comments (3)
Yeah, you're right; just a ****er trying to run a housing business. Low quality work and horrendous customer service. ...

“The worst letting agent I have ever experienced!! Do not ......”

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Mar 07,2016
Minithumbdown
By: 'john74'
Mar 07,2016
2 people found
this helpful
The worst letting agent I have ever experienced!! Do not rent through them, if you don't want a very bad and cheap wifi signal, no respect to your privacy when they're renting other rooms, no response when there are problems, etc. They are only expensive, ...
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What agent could do to change your mind?
Very very very bad!! The worst!!!
Attached Filesnbsp;
Comment on agent fees
Very very very bad!! The worst!!!
Was this helpful? Yes
By: Bola Ranson
Jun 06, 2017
View all comments (1)
Dear John74, I am sorry to hear that you were dissatisfied with your experience. As you are aware, we are not a Wifi provider. This is a BT service and if the signal is weak, there is little that we can do except report the problem to BT. We at Ranson place customer experience high on our agenda. This is why our business has continued to grow over the 14 years of trading. If you are concerned about any aspect of our service, I urge you to contact me and I will ensure that it is resolv ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Ranson, London E14 9XQ


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