Ian Bates was very friendly, approachable and efficient in his dealings with us. He did a surperb job and tailor-made our situation to suit our needs and was always ready to offer help along the way. Ian advocated in both ours and the tenants best interest, with smooth and upfront mediation between the two parties. It\'s a real pleasure to deal with someone aware of people\'s needs. I would definitely recommend Ian Bates and Ludlow Thompson to anyone wishing to rent out a property.