Kelly Saunders is the Romans staff member managing our property. We feel well looked after as we have found Kelly to be professional & responsible in her conduct. We have recently moved into this property have the first few months have required a few issues to be resolved. Kelly has helped us throughout this time to resolve the said issues either through managing the communications with the landlords or thorugh otherwise arranging technical support to get those issues sorted. We thank her for all the effort she has made in this regards and hope the level of service will be maintained in the future as well.