Dealings generally good. A few negatives include:
couldn\'t get into property for second viewing as locks (we realised once we had moved in that it was because the locks were shot to pieces), had to sign a disclaimer for owning a cat saying we\'d professionally clean all furniture etc when moving out but when we moved into property there was pet hair all on curtains etc from previous tenants, house was filthy including bird feathers and seeds under bed in main bedroom, sofa still in yard etc. Paperwork not ready when we went to pick up our keys despite us ringing beforehand to ask when we could pick up our keys and they said "anytime". We are still waiting for issues to be resolved that we rung in a couple of weeks ago.
However, I do not think they are bad estate agents or at least no worse than one\'s I have dealt with before.