Payton Jewell Caines
Port Talbot, SA13
3.4/5, 5 reviews
60% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction



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“Very unhappy. I rented an apartment 3 green street Port Talbot .......”

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May 18,2017
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By: 'Sharmistha'
May 18,2017
0 people found
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Very unhappy. I rented an apartment 3 green street Port Talbot .they from begining just not having time this day that dayetc after signature now they are forcing me to take insurance.i am bogged up by there behavior.tje house is not cleaned there is dirt in bathroom also hairs on toilet cover was captured in inventory all dirty around still after ringing them didn't find time or p
erson to clean but going on bothering to take insurance .I suggest no one to rent from them.Tony Jones was suggested by my colleague s but still I went for this very very unhappy.i came all the way from India for 6 months.very bad and rude stuff
Comment on agent fees
I paid 190 pounds where as others are taking less. Doesn't matter polite Ness should be there rude guys
Was this helpful? Yes
By: Sara Hawkins
May 20, 2017
Dear Shamistha,

I am sincerely sorry to read your comments.

We are transparent at every stage with our clients; from the first point of contact with the documentation issued on viewing to the email you receive before the move in on our requirements. Landlord liability insurance is a mandatory clause within our agreements and something our Landlord clients request.

In respect to the cleaning, we are of course sympathetic and the Landlord had assured us this was in hand.

If there is anything further I can assist with please do not hesitate to contact me directly.
Kind regards
Sara

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Opening Hours
Address

Payton Jewell Caines
53 Station Road
Port Talbot
Neath Port Talbot
SA13 1NW
01639 891268

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 99% £450 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 1 0 1 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I purchased my house through PJC Port Talbot,......”

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Jun 28,2019
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By: 'Neil'
Jun 28,2019
0 people found
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I purchased my house through PJC Port Talbot, they were brilliant, efficient, friendly and very helpful when i had a crisis with my lender. Couldn't recommend them any higher. Great service Ladies, keep up the great work....
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“Disappointed with attitude of staff...”

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Jan 26,2019
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By: 'Annoyed!!'
Jan 26,2019
0 people found
this helpful
Five months ago I reported to you that the tenants of a downstairs flat in Port Talbot central were dealing in drugs, and that their horrendous smelling substance was so strong that it was wafting into our house through the downstairs and upstairs party walls. ...
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“Brilliant professional service...”

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Nov 12,2018
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By: 'Robert'
Nov 12,2018
0 people found
this helpful
I recently sold my property with Payton Jewel Caines (Port Talbot office) and the service I received was prompt, informative and professional. Various member of staff, Hazel, Carol, Jade, Sharon to name a few were very friendly and helpful. The only estate agent to use ...
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Comment on agent fees
Good fee structure
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“Honest, straight forward, an ideal estate agent....”

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Jun 07,2018
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Beth
By: 'Jay'
Jun 07,2018
0 people found
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I've dealt with other branches but mainly Beth from the Port Talbot Branch. They call you/mail you back regarding your enquiries. If you decide on a viewing, they'll confirm a timing for you and will call the day before or on the day to ...
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Comment on agent fees
Decent price.
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“Very unhappy. I rented an apartment 3 green street Port Talbot .......”

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May 18,2017
Minithumbdown
By: 'Sharmistha'
May 18,2017
0 people found
this helpful
Very unhappy. I rented an apartment 3 green street Port Talbot .they from begining just not having time this day that dayetc after signature now they are forcing me to take insurance.i am bogged up by there behavior.tje house is not cleaned there is ...
read full review
Comment on agent fees
I paid 190 pounds where as others are taking less. Doesn't matter polite Ness should be there rude guys
Was this helpful? Yes
By: Sara Hawkins
May 20, 2017
View all comments (1)
Dear Shamistha, I am sincerely sorry to read your comments. We are transparent at every stage with our clients; from the first point of contact with the documentation issued on viewing to the email you receive before the move in on our requirements. Landlord liability insurance is a mandatory clause within our agreements and something our Landlord clients request. In respect to the cleaning, we are of course sympathetic and the Landlord had assured us this was in hand. If there i ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Payton Jewell Caines, Port Talbot SA13 1NW



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