“The worse estate agent I have ever dealt with. The ......”
1 Star Review
May 14,2017
By:
'Chris'
May 14,2017
Branch: London, 5 Clapham Common South Side
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW12
Branch: London, 5 Clapham Common South Side
Lettings (as a Tenant)
Postcode: SW12
5
people found
this helpful
The worse estate agent I have ever dealt with. The whole process has been horrendous from start to finish. Before the tenancy started we agreed with Portico that they would remove some mold in the bathroom. When we moved in we noticed that the mold had not been removed so promptly requested Portico to come and remove the mold. What then followed was 2.5 months of portico ignoring our emails. They didn't come to remove the mold until we were going to halt our rent payments. The mold then came back a few months after Portico painted over the mold and they haven't done anything to remove it since. They also have't bothered to remove their sign from outside the house and it has been up for 11 months.
Comment on agent fees
The highest fees I have paid in London for the most incompetent service. When we were agreeing the terms to our tenancy and going through the administration process we ended up having 3 different people dealing with the application and neither of them spoke to each other so we had to answer the same questions multiple times. They also couldn't do basic maths such as adding up payslips.
5
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