May 07,2012
By: 'ROBS'
May 07,2012
5 people found
this helpful
Farrell Heyworth, Ormskirk, Lancashire. Property agents, lettings, sales.

A bunch of rude, unresponsive kids. Ignore telephone calls and never respond to emails. The times the telephone has been answered they are disingenuous and sarcastic.

Why anybody would use these people to advertise a property for sales or rentals I don\'t know. If you want to use a vendor who puts your customer\'s off viewing anything on their books at all then use Farrell Heyworth.
Out of 3 emails and 5 telephone calls leaving messages not one was even given the courtesy of a reply.
Sorry but that is simply rude.

The two calls I made that got through were graced with a reception so dismissive and scathing I will simply not even approach them about any properties any more. One property was still on the market two months after I called and was told it had gone.

I have used other agents in the area, NSW and Albany Property services to name two. They don\'t always have enough staff to answer straight away but are civil, polite and do return telephone calls and emails.
What agent could do to change your mind?
They could have been polite, answered calls, replied to emails and used some common sense. A truly valuable property agent will take each case on its own merits, use proper skill and judgement and enter into dialogue to establish the facts.
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Farrell Heyworth

2 Church Street Ormskirk
L39 3AN

01695 570075

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