Horrible, horrible, horrible service!
The place was in pretty fair condition - and they did take care of it at relatively short notice - but that was all.
First they asked for my part of the rent (six months!!) in advance because they didn\'t "buy" my sponsor letter -which in all fairness was from abroad. BUT-
-after I paid it they asked me for a student confirmation letter, which I had not brought in by that time but it was already in progress with the university - an agent had directly spoken to a university secretary, everything was on its way,
- and as I said i ALREADY paid the rent!!! But they literally said to me they could not let me move into the flat because of that missing confirmation letter.
It all worked out eventually on the same day - but then there was of course the tenancy:
People let themselves in on behalf of the agency without any notice in advance - then letters of notice were sent after the "visit".
I would get messages saying I had not been present at the appointed time to let in a care taker when repairs were needed to be made - only that appointment has never been made!
When asking them for a sort of agreement to get out of the sixth months contract early -offering them to look for a suitable successor on my own behalf -they repeatedly fed me with: "We will discuss that with the landlord" - never to be heard of again.
All this back and forth with arranging and rearranging appointments or filing inquiries - it\'s my time I lost - but also THEY are losing time with it!!!
It\'s frustrating as it is pointless... just bad business.
Bottom line - S.T.A.Y. A.W.A.Y.!