Janice has been a great support to me during the last few weeks. My husband died on 5th April 2012 and she has dealt with a very difficult situation on my behalf. Unfortunately the tenant of this property has behaved very badly and is causing a great deal of trouble. It is good to know that I have someone who can deal with what is obviously a very worrying situation for me at this difficult time. She has acted very professionally.
I would also like to mention Andrew who has been involved in trying to resolve the various issues this tenant has had. He has worked very hard to try to sort things for me.