“Steve was amazing, explained everything up front in a straightforward ......”
5 Star Review
Apr 27,2017
By:
'Kelly'
Apr 27,2017
Branch: Leeds, Mortgages -1 Feast Field
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: LS10
Branch: Leeds, Mortgages -1 Feast Field
They arranged our mortgage
Postcode: LS10
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people found
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Steve was amazing, explained everything up front in a straightforward manner. He also wrote it down for us too, which proved invaluable. We had a few issues during the process (with the seller and with the bank) and he gave us very welcome advice, even responding to us out of hours several times to help us keep one step ahead. At every point, he told us what was happening, what the next steps were and the time frames we should expect. Emma was also fantastic and responded very quickly to every query we had, we felt constantly informed even if it was to tell us that nothing had happened but they were chasing. We struck the perfect balance of being in charge of the process but also feeling well taken care of. I would highly recommend both Steve and Emma to anyone.
Comment on agent fees
They were very reasonable, and Steve & Emma both definitely gave great value for money. They worked tirelessly and nothing was too much trouble, we felt valued as a customer.
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