“i am disgusted at the behavior of this estate agent ......”
1 Star Review
Apr 26,2017
By:
'Ishan'
Apr 26,2017
Branch: Ascot, 40 Chobham Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU20
Branch: Ascot, 40 Chobham Road
Lettings (as a Tenant)
Postcode: GU20
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i am disgusted at the behavior of this estate agent throughout the checking out period - in particular Phillipa Ives. we were lucky to have the landlady present who was a wonderful and considerate person.
it felt like a personal attack and that she NEEDED to take my hard earned money. consistently telling the landlady-in front of my mother in law with no hesitation "we have to charge them something"!!!!!
we kept that house impeccable throughout our tenancy and had it professionally cleaned afterwards - just in case! mainly to just have the receipt in hand in case they became difficult!
my partner and i have 2 children plus my mother in law living with us- which they knew from the offset and paid over £20,000 in rent over the year.
i very much doubt that Strutt and parker will allow this to be published and they will have it removed and go on to there next victim.
if i could put a zero star rating i would.
Comment on agent fees
to think we paid to be treated like this is sickening. i will tell anyone who wants to listen never use this branch and in particular not Phillipa Ives. if you are unlucky enough to be allocated her DEMAND a switch as i pray the rest of the staff have more respect for people.
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