I first met David at the property. He proved to be very professional and friendly, allowing us time to look through the property without feeling rushed or under pressure. David encouraged us to ask any questions and was able to provide the information we needed. Overall he was informative and a very nice person who made us feel comfortable.
We dealt with Charlotte when we popped in to the office without an appointment to put an offer down on the property. Charlotte was very sweet and professional. She walked us through the process and made sure we understood what was required of us and allayed any concerns we had about the amount of money we were about to hand over. Charlotte provided further assistance to us when we emailed her with follow up questions and clarifications.
With both David and Charlotte we felt that we were (and still are) being looked after and that our questions are being addressed without feeling like we are imposing on them. I would definitely recommend Ludlow Thompson to friends based on the interactions with David and Charlotte.