From our initial dealings, David has always made sure he got back to me about things as promptly as possible. When taking me to view the first Ludlow-Thompson advertised property I\'d seen, we chatted easily & he was very approachable with a great wry sense of humour. He asked many questions about my housemate & my requirements & took note when I told him what it was about that particular property that I hadn\'t liked or would have liked different. He regularly sent me updates of properties, always noting things I might like about each one, didn\'t push me if it didn\'t seem like something I\'d liked. And then, when the one that did tick all the boxes came up, I was one of the first people he contacted, the ad having only just been uploaded & we made a booking to view it for the very next evening. My housemate & I were the first people who saw it & we fell in love with it immediately, as he\'d assured me, it fit each & every one of our requirements. We went down to the Wimbledon office that very evening, straight from the viewing & got the ball rolling ... Charlotte was very helpful & has continued to be so through all of our dealings with regards to our references & singing out praises to the landlady. We move in mid June!!!